Question about Alerting configuration on Service Checks

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Sampath.Basireddy
Posts: 252
Joined: Wed Dec 14, 2016 12:30 pm

Question about Alerting configuration on Service Checks

Post by Sampath.Basireddy »

Hello There,

I have a quick question about Alert configuration on service checks in Nagios XI.

I have a service check which does not have any alert configured, but when the service check fails, it will start notifying the "contact/contact group" configured at host level.

Is there a way to stop sending alerts to "contacts/contact groups" configured at host level when any service check fails?

Thank You,
Sampath
scottwilkerson
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Re: Question about Alerting configuration on Service Checks

Post by scottwilkerson »

If you go to the service in the CCM, and select the Alert Setting Tab you can set "Notification enabled" to Off
This should disable notifications for the service
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Sampath.Basireddy
Posts: 252
Joined: Wed Dec 14, 2016 12:30 pm

Re: Question about Alerting configuration on Service Checks

Post by Sampath.Basireddy »

Thank You Scott, but I have many service checks which I am looking at to modify.

Is there any config which can be applied at global level, so I can just turn it on/off at any given point of time, so I don't have to go manually enable alerts on all service checks at a later time if I want them to alert.
scottwilkerson
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Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: Question about Alerting configuration on Service Checks

Post by scottwilkerson »

There is no way that I know of to turn off "Implied Inheritance" however I can give you a couple options.

One would be to use the bulk modification tool in the CCM to do them all at once.

A second option would be to schedule downtime for the services you do not want alerts for.

A third option would be to globally turn off notifications which will also affect hosts, and this can be done on the Admin -> Monitoring Engine Status page, click the X next to notifications.
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Sampath.Basireddy
Posts: 252
Joined: Wed Dec 14, 2016 12:30 pm

Re: Question about Alerting configuration on Service Checks

Post by Sampath.Basireddy »

Thank You Scott. I was weighing in on second option as I can remove downtime on just one or many service checks at any point. This should solve my problem.

Thank You.
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