Unable to extend the NagiosXi license for Academic purpose

[godi]

Hello,

We had discussion with "Michelle Delaundreau" regarding NagiosXi license extension for Academic purpose.
Michelle Delaundreau provided steps as below. Got some error and asked us to post the issue here.
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Hello,

This email contains instructions on how to extend your Nagios XI trial period.
*****Make sure you are running the most up to date version of Nagios XI (5.4.6 or above) otherwise the trial extension will not work. To update your XI system navigate to Admin -> Check for Updates, click Check for Updates Now, then click Upgrade to Latest Version.
To extend your trial, simply follow these steps:

1) Navigate to the Admin -> License Information menu in the Nagios XI interface.
2) Enter the following extension key in the Trial Extension section at the bottom of this menu:

Tm52cDU1MTAxMjYxNTE0bG9oNlg=

3) Click 'Update License'

4) Make sure that in the Admin -> License Information section of your XI interface, the License Type is set to 'Licensed', with a blank license key. An 'invalid license key' error may appear after making this change, and can be disregarded.
This should extend your trial for another 30 days. Let us know if you
have any problems with this.

Best Regards,
Michelle
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I am getting below error for this. Please advise.
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I am getting below error message.
I tried running /usr/local/nagiosxi/scripts/repair_databases.sh but no luck.
Please advise.

Backing up MySQL databases...
mysqldump: Got error: 145: Table './nagios/nagios_servicestatus' is marked as crashed and should be repaired when using LOCK TABLES
Error backing up MySQL database 'nagios' - check the password in this script!
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Regards,
Muralidhar Godi

[scottwilkerson]

Lets run the following

Code: Select all

echo 'repair table nagios_servicestatus use_frm;' | mysql -t -u root -pnagiosxi nagios
service mysqld restart

From:
https://assets.nagios.com/downloads/nag ... tabase.pdf