SNMP installation afte NCPA

[Aritradey70]

Hi Team,

Last week we installed SNMP from server manager on few windows 2008 servers where we had NCPA agent for Nagios monitoring. Right now while checking those servers, I can found NCPA services any more.
I checked those windows services as because I created a new service(by putting plugin on clients) in Nagios but status is showing Unknown for all the client servers.

Nagios folder I can see in c:\program files(86) but not those services. Is this the reason for showing unknown status in nagios console? What should I do to resolve the issue.

[scottwilkerson]

Are the NCPA services running?

[Aritradey70]

I cant found those service anymore. They are not in Services.msc. Should I Reinstall NCPA client?

[Aritradey70]

I re-installed NCPA agent on those servers where SNMP was installed. Still no Luck. Not able to find out NCPA services and even services configured in Nagios is not working on those client.
Is SNMP service is responsible for the same? Cant we run both on the same server?

[scottwilkerson]

They should both be able to be installed at the same time, after you install it you should be able to see the services in the services console like so

ncpa.PNG

[Aritradey70]

Hi,

There is no service running for NCPA client in services.msc. Is this the reason for SNMP installation on those servers?
I have reinstalled NCPA client 2.0.4 but still no luck.

[tgriep]

Do you see the NCPA files installed in this folder on the Windows system?

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C:\Program Files (x86)\Nagios\NCPA

[Aritradey70]

Hi,
Yes all files are present in the C:\Program Files (x86)\Nagios\NCPA location.
This is happening only those servers where SNMP was installed.
Services are now in unknown state for those servers in Nagios console. Please refer the attachment.

[npolovenko]

@Aritradey70, SNMP shouldn't cause NCPA to stop working. I have both agents working on my windows machine right now. Can you try installing NCPA 1.8.1 instead. You can download it here:

Code: Select all

https://assets.nagios.com/downloads/ncpa/archived/1.8.1/ncpa-1.8.1.exe

If that doesn't do it I'd maybe suggest opening a support ticket.

[Aritradey70]

Hi Team,

It didn't work, I tried to install NCPA 2.0.4 & 1.8.1 but after installation there are no services are in the list of services.msc.
Could you please let me know how to raise a support ticket for the same?