How to make existing interface WARN instead of Critical?

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
dfmco
Posts: 257
Joined: Wed Dec 04, 2013 11:05 am

How to make existing interface WARN instead of Critical?

Post by dfmco »

I was looking all over in the documentation and I can't find a way to make a router interface alert as a warning instead of a critical when it goes down. I have the enterprise version and would like to bulk modify a group of services.
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: How to make existing interface WARN instead of Critical?

Post by npolovenko »

Hello, @dfmco. What kind of checks are you running on the router? What are the services called that you're trying to change? Could you send in your Nagios XI System Profile so I can review it?
To send us your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and upload it here or send it in a PM. If you choose to send it via PM please let us know here after you send it.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Locked