Service History vanishing after service name change

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oteroj92
Posts: 23
Joined: Wed Jan 25, 2017 4:55 pm

Service History vanishing after service name change

Post by oteroj92 »

Hello,

The issue I am currently having is when I change the name of a service I am currently monitoring and the history of that service vanishes for me. Is there a way to change the name of a service (due to typos, change in service description, etc) without losing its history (times it has gone down, up, etc)? I would like to not lose the service history because it helps us on diagnosing the most common issues and when they occur.

Thanks
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Service History vanishing after service name change

Post by npolovenko »

Hello, @oteroj92. You should use a Bulk Renaming tool in Configure/Core Configuration Manager. This feature is only available for Nagios XI enterprise edition.
When you rename services the regular way Nagios creates a new .rrd file leaving the old one unmodified. So, if you want to get the old history back 1)rename your service to the old name 2)Use the bulk renaming tool to rename services/hosts without loosing history data.
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