Nagios xi with Net Analyzer integration

[btemple]

Lately when you tap Network Traffic Analysis the query just spins, If I tap (Open this query in Network Analyzer) network analyzer launches and the data is presented without issue

[lmiltchev]

What is the version of Nagios XI and the "Nagios Network Analyzer Integration" component that you are currently using? You can find the component's version when you go to Admin > System Extensions > Manage Components.
Are you using SSL on Nagios XI, Nagios Network Analyzer or both?

[btemple]

xi 5.4.11 ; Nagios NA 2.3.0 ; no ssl

Nagios Network Analyzer Integration
Allows you to view Nagios Network Analyzer reports in Nagios XI and allows Nagios Network Analyzer to dynamically add hosts and services.
1.2.8 07/28/2016 Nagios Enterprises, LLC

[dwhitfield]

Please make the UI spin, and then immediately generate a XI profile. Then can PM me your Profile or email it to [email protected] with a reference to this thread?

As far as generating a profile, you can download it by going to Admin > System Config > System Profile and click the ***Download Profile*** button towards the top. If for whatever reason you *cannot* download the profile, please put the output of View System Info (5.3.4+, Show Profile if older) in the thread (that will at least get us some info). This will give us access to many of the logs we would otherwise ask for individually. If security is a concern, you can unzip the profile take out what you like, and then zip it up again. We may end up needing something you remove, but we can ask for that specifically.

You can also generate a profile manually using the script at /usr/local/nagiosxi/html/includes/components/profile/getprofile.sh

That should generate a profile in /usr/local/nagiosxi/var/components/ which you can get off the server with an application such as FileZilla.

After you PM the profile, please update this thread. Updating this thread is the only way for it to show back up on our dashboard.

If you get an error that PROFILE BUILD FAILED, please see https://support.nagios.com/kb/article.p ... ategory=44


Also, in /etc/php.ini, please change the following to the listed numbers (unless the numbers are higher than these):

max_execution_time = 60
max_input_time = 120
memory_limit = 256M

Also, please add the following line:
max_input_vars = 10000

After making these changes you'll need to restart the httpd service:

# service httpd restart

UPDATE: profile shared with techs

[btemple]

PM sent

[dwhitfield]

I'm not seeing any apache errors, which is a bit of a bummer. I do see where you seem to have access it.

Can you install a ramdisk to help spend up the system? Maybe it's just taking a long time: https://assets.nagios.com/downloads/nag ... giosXI.pdf

Have you tried a different browser? What about a different XI user?

[lmiltchev]

You are using a very old version of the Nagios Network Analyzer Integration component (1.2.8) with XI 5.4.11... Let's try upgrading the component to ver. 1.3.4 to see if this is going to fix your issue. Download the file below:

nagiosna.zip

Don't unzip it. Install the new component as usual: Admin > System Extensions > Manage Components > Browse > nagiosna.zip > Upload & Install

Let us know if this fixed your issue.