No servers have checked in with data yet. :(

[highness]

Got this message for both of my fused servers (Nagios XI 5.2.6 - both servers).

Rebooted the fusion server (Fusion 4.0.0). Checked again. No joy.

Deleted the servers and re-added them. Checked again. No joy.

Test Fusion Settings both return green check marks.

Yet, I'm seeing this:

==> /usr/local/nagiosfusion/var/log/poll_subsys.log <==
2017-08-02 12:53:10[s: 0, u: 0] poll_subsys(): Invalid server_id () specified, bailing out

Please help.

[npolovenko]

Hello, @highness. Was this a clean installation of Nagios Fusion? Did you install it on a standalone server? Can you also navigate to Servers/Manage Fused Servers, click on edit next to one of the XI servers and click on Test Fusion Settings?Do you get all green checkmarks?

[highness]

This was a clean install and is on a standalone VM. It was working for a couple of months, but recently quit working.

I do get two (2) green checks when I click on the Test Fusion Settings.

[npolovenko]

@highness And I suppose if you click on the system status menu in the left column there will be all green checkmarks as well?
Please make sure that Enable this server is checked in the fused server menu.

Can you run this commands:

Code: Select all

tail -n 100 /usr/local/nagiosfusion/var/log/poll* >/tmp/info.txt
ps -ef --cols=300 >>/tmp/info.txt

And then attach info.txt file from the /tmp folder.

Also, please run:

Code: Select all

service httpd restart
service crond restart

[highness]

@highness And I suppose if you click on the system status menu in the left column there will be all green checkmarks as well?
Please make sure that Enable this server is checked in the fused server menu.

Yes, I did all that prior to posting my 2nd reply. Everything looked great and everything was green... Still no joy.

While waiting for your reply, the server miraculously started working again... ERGH... We can close this ticket.

[npolovenko]

@highness, Interesting . Did you turn on the fusion server recently by chance? Or was it on the whole time when that happened? Also, how many hosts/services are monitored by the XI servers? If that's a really large amount I'd probably increase the number of simultaneous pollers in Fusion's Data&Polling settings.