NagiosXI Server not responsive after services scheduled down

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
imadc
Posts: 58
Joined: Wed Jun 14, 2017 12:10 pm

NagiosXI Server not responsive after services scheduled down

Post by imadc »

Hello Support

Need your help

After placing 260 Hosts and their services in scheduled downtime, the server emcoutered high CPU and still not able to process recovery of services since 2 days

Tried adding more resources - didnt help
Tried upgrading to latest and greatest version 5.4.11 - didnt help
Tried rebooting - didnt help

Can someone guide me if there is command line action that can be done to remove all scheduled maitnance on servers and relief the stress to bring back the server as it was

Thansk
Imad
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: NagiosXI Server not responsive after services scheduled

Post by npolovenko »

Hello, @imadc.
Is your system still overloading? Can you check what processes are taking up most of the CPU and memory? You may try to kill that process, and restart Nagios. Can you post the output of: ps -ef df -h df -i?

Here's what I'd run first:

Code: Select all

service nagios stop
service ndo2db stop
killall -9 ndo2db
killall -9 nagios
service ndo2db start
service nagios start
After that you may delete the already scheduled downtime with Incident Management -> Mass Acknowledge -> Mass Remove Downtime. You could run a script to do that from the command line but Nagios will use the same commands as the GUI under the hood, so there's really no much of a use for that.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
imadc
Posts: 58
Joined: Wed Jun 14, 2017 12:10 pm

Re: NagiosXI Server not responsive after services scheduled

Post by imadc »

Thanks for you help

System back online after
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: NagiosXI Server not responsive after services scheduled

Post by npolovenko »

@imadc, Glad i could help. Closing this thread as resolved now.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Locked