User receiving unwanted email alerts

[markmerchant]

I PMed the file(s). Had to split them.

[markmerchant]

I PMed the file(s), had to split them.

[kyang]

As @dwhitfield mentioned,

You could create another contact template for that user or users so they don't receive those unwanted email notifications.

From the profile, I see you do have every host/service notification option for all of your contact templates.

Code: Select all

host_notification_options d,u,r,f,s
service_notification_options w,u,c,r,f,s

Back to your first question, If you didn't want the user to receive recovery service alerts.

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r = notify on service recoveries (OK states)

You could take out the r in the service_notifation_options in your contact template.

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service_notification_options w,u,c,f,s

A link to the object definitions.
https://assets.nagios.com/downloads/nag ... ml#contact

Is that a possible solution for you?

[markmerchant]

I don't think I am explaining this correctly. Given the example I started with,
I have a user rosterg who is receiving emails for the server below. Why is this
user receiving any alerts at all? Shouldn't the only one receiving an alert be
shall?


/app/nagios/etc/hosts/afgpl13.cfg
define host {
host_name afgpl13
use generic-network-host
alias Bristol,UK
address afgpl13.xxx.xxx
parents afgga01
check_command check-wan-alive
register 1
}

/app/nagios/etc/hosttemplates.cfg
define host {
name generic-network-host
max_check_attempts 3
event_handler_enabled 0
flap_detection_enabled 1
process_perf_data 1
retain_status_information 1
retain_nonstatus_information 1
contact_groups FOO
notification_interval 0
notification_period 24x7
notification_options u,d,r
notifications_enabled 1
register 0
}

/app/nagios/etc/contactgroups.cfg
define contactgroup {
contactgroup_name FOO
alias FOO
members shall
}

/app/nagios/etc/contacts.cfg
define contact {
contact_name shall
alias shall
email [email protected]
use standard-contact
}

[lmiltchev]

I have a user rosterg who is receiving emails for the server below. Why is this user receiving any alerts at all? Shouldn't the only one receiving an alert be shall?

I believe you have a typo. The username is "rostertag", correct?

Also, the notification you showed us is a service notificaiton, NOT a host one.

To: <[email protected]>
Subject: RECOVERY Service Alert - xxxx13/ICMP is OK
X-PHP-Originating-Script: 501:class.phpmailer.php
Date: Tue, 28 Nov 2017 21:32:22 +0000
From: <[email protected]>
Reply-To: <[email protected]>
Message-ID: <[email protected]>
X-Mailer: PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)

Looking at the "ICMP" service on the "afgpl13" host, we can see that there are three contact groups added to it:

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define service {
	host_name	afgpl13
	service_description	ICMP
	...
	contact_groups	UNIX,REPORTING,OPERATIONS
	...
	}

The "fostertag" user is a member of the OPERATIONS contactgroup, that's why he/she is receiving notifications about this service.

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define contactgroup {
	contactgroup_name             		OPERATIONS
	alias                         		OPERATIONS
	members                       		...,rostertag,...
	}

Note: I am omitting parts of the config on purpose.

Let us know if this answers your question.

[markmerchant]

That's the key, Thx. I thought it was coming from the host.

[lmiltchev]

I am glad I could help!