Installation Error

[desmondlewissmith]

Please advise. This was a clean install on a clean box. RHEL, NAGIOS XI

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './0-yum'

[desmondlewissmith]

Install log

[scottwilkerson]

Your install log isn't complete... We will really need the complete install.log to diagnose the problem.

Is this machine registered with RedHat?

[desmondlewissmith]

How do you mean the install log isn't complete? I included the file attached below.

[desmondlewissmith]

and yes the machine is registered with Red Hat.

[scottwilkerson]

How do you mean the install log isn't complete? I included the file attached below.

the attached file isn't a whole file that should be found in /tmp/nagiosxi, it should start like:

Nagios XI Installation Log
==========================
DATE: Mon Apr 09 14:56:17 CEST 2012

DISTRO INFO:


THIS IS A NEW INSTALL!

INSTALLING:
full=2011R2.2
major=2011
minor=R2.2
releasedate=2012-03-05
release=212

[desmondlewissmith]

Whoops, I attached the wrong file.

[scottwilkerson]

Whoops, I attached the wrong file.

This is a much more descriptive file for us, thanks.

This is a known bug that will be fixed in the next release.

You can you open 0-yum and change the shebang line at the top from

Code: Select all

#!/bin/sh -e

to

Code: Select all

#!/bin/sh

Then try run ./fullinstall again.

Thanks

[desmondlewissmith]

OK, this is where my lack of LINUX experience will show.... Is 0yum a file? If so where is it located?

[scottwilkerson]

Sorry for not being clear.

Yes it is a file.

Code: Select all

cd /tmp/nagiosxi
vi ./0-yum

press i
move cursor to end of line
press backspace twice to remove -e
press Esc
type :wq
then

Code: Select all

./fullinstall