The limit of items the Bulk Modification Tool can handle

[harshalx]

Hello, I forwarding passive checks from Nagios Core to Nagios XI. This creates one service per host on the Nagios XI side. I have a huge infrastructure with multiple pods, each pod having 400+ nodes and forwarding check results to XI. This means I have thousands of services created on the XI side as it creates one service per host.

I use the Bulk Modification Tool to update, remove, add contacts/contact groups to this configuration. I tried to remove a contact group from almost 1400 services (by using the check_all option) and got the following error.

Step 1

bulkmodtool1.PNG

Step 2

bulkmodtool2.PNG

I have 1400 items in that snapshot. It seems like the Tool cannot handle this volume. What is the limit that it can handle?

Also, being a registered customer of XI will I get an opportunity to use the Customer Support list or is it ok to continue here?

[lmiltchev]

It is possible that you are hitting the max_input_vars limit in the /etc/php.ini. You may need to increase the default value of 1000 and restart apache:

Code: Select all

max_input_vars = 100000
service httpd restart

Also, being a registered customer of XI will I get an opportunity to use the Customer Support list or is it ok to continue here?

It is ok to post here, but you would usually get a faster response on the Customer forum. Can you access the Customer Support forum (view and post)? If you can't, contact our sales team at [email protected]. They will be able to set you up.