ERROR: General time-out (Alarm signal)

[paltel]

Hi
I have aproblem when upgrade to Nagios xi 5.4.11 many services is unknown status and the status information is ERROR: General time-out (Alarm signal) or ERROR: Description/Type table : No response from remote host '10.64.2.187'. this services before upgrade its working fine I need the root case for this issue.

BR

[bolson]

Please send us your profile Admin >> System Settings >> System Profile >> Download Profile
So that we may look at your service definitions.
Also which version on Nagios XI did you upgrade FROM?

[paltel]

I'm upgrade from 5.4.9
my profile attached

BR

[kyang]

Is your disk full? I am seeing a lot of these logs?

Code: Select all

170929  0:40:21 [Warning] Disk is full writing '/tmp/STNoez6I' (Errcode: 28). Waiting for someone to free space... (Expect up to 60 secs delay for server to continue after freeing disk space)
170929  0:40:21 [Warning] Retry in 60 secs. Message reprinted in 600 secs
170929  0:50:21 [Warning] Disk is full writing '/tmp/STNoez6I' (Errcode: 28). Waiting for someone to free space... (Expect up to 60 secs delay for server to continue after freeing disk space)
170929  0:50:21 [Warning] Retry in 60 secs. Message reprinted in 600 secs

Could you run this command and show us the output? Let's check memory as well.

Code: Select all

df -h
free -m

Here is another related forum post that also had an alarm signal error.
https://support.nagios.com/forum/viewto ... 16&t=42570

Profile received!
Added to teamshare.

[paltel]

its not full

Code: Select all

[root@nagiosxi ~]# df -h
Filesystem            Size  Used Avail Use% Mounted on
/dev/mapper/vg_nagiosxi-lv_root
                      169G   85G   76G  53% /
tmpfs                 7.8G   12K  7.8G   1% /dev/shm
/dev/sda1             477M   94M  359M  21% /boot
/dev/mapper/vg_nagiosxi-lv_home
                       20G  8.0G   11G  44% /home
[root@nagiosxi ~]# free -m
             total       used       free     shared    buffers     cached
Mem:         15943       9368       6575         32         67       7742
-/+ buffers/cache:       1557      14385
Swap:         7999         91       7908
[root@nagiosxi ~]#

I need help ASAP

[tacolover101]

is this a VM? how's the datastore looking on the host side? can't think of a reason for those errors to exist. you are correct though - at a linux level, looks clean.

[paltel]

yes its VM
this problem appear when I upgrade to the last version I need to solve this problem ASAP

[kyang]

For you general time-out error.

Are you able to do SNMP to the windows machine/server?

I tried that command on my windows 7 workstation and it didn't work if I didn't allow my XI IP address.

Could you try running these commands and show us the output of the results?

Code: Select all

/usr/local/nagios/libexec/check_snmp_storage.pl -H <WindowsIP> -C <community> --v2c -m 'Physical Memory' -w 90 -c 99 -f

Code: Select all

/usr/local/nagios/libexec/check_snmp_storage.pl -H <WindowsIP> -C <community> --v2c -m 'Virtual Memory' -w 90 -c 99 -f

Code: Select all

/usr/local/nagios/libexec/check_snmp_storage.pl -H <WindowsIP> -C <community> --v2c -m C: -w 90 -c 99 -f

Thanks!