Applets are showing slower when Nagios hosted on Internet

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rifelixd
Posts: 35
Joined: Mon Nov 06, 2017 12:50 pm

Applets are showing slower when Nagios hosted on Internet

Post by rifelixd »

Dear Nagios Gurus,

I have a got a question on my current setup. I hosted my Nagios server IP on Internet for testing purpose and it went all well after i masked it behind a DNS. The problem is whenever I try to open the Host Status Detail or Service Status Detail, the applet takes a significant long time to populate the information. Its taking approx 2 minutes to show the details. All other information seems to be showing fine.

There are no issues when i access to the details on Intranet environment. Is there something I may need to tweak to get the applets show faster?

I have attached the screenshot as well for better understanding.
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npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Applets are showing slower when Nagios hosted on Interne

Post by npolovenko »

Hello, @rifelixd. In XI web interface please navigate to the Admin menu, then System Config/System Settings in the left column. Under general tab please fill out the External URL field and click on Update Settings.
That should hopefully fix your problem.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
rifelixd
Posts: 35
Joined: Mon Nov 06, 2017 12:50 pm

Re: Applets are showing slower when Nagios hosted on Interne

Post by rifelixd »

npolovenko wrote:Hello, @rifelixd. In XI web interface please navigate to the Admin menu, then System Config/System Settings in the left column. Under general tab please fill out the External URL field and click on Update Settings.
That should hopefully fix your problem.
Hi @npolovenko, I have tried as advised but no changes happen. The frame is still taking approx 2 minutes to show the details.
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Applets are showing slower when Nagios hosted on Interne

Post by npolovenko »

@rifelixd, You may also go to the Security tab in System Settings and click on Disable - Do not restrict pages from being opened in iframes from anywhere. (Will not apply X-Frame-Options or Content-Security-Policy: frame-ancestors headers). After that in linux console please type the following:

Code: Select all

service nagios restart
and

Code: Select all

service httpd restart
If the above doesn't help please share your system profile.
To send us your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and attach it with your next post. Or you may upload it to a cloud storage of your choice and share a link with me in pm.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
rifelixd
Posts: 35
Joined: Mon Nov 06, 2017 12:50 pm

Re: Applets are showing slower when Nagios hosted on Interne

Post by rifelixd »

npolovenko wrote:@rifelixd, You may also go to the Security tab in System Settings and click on Disable - Do not restrict pages from being opened in iframes from anywhere. (Will not apply X-Frame-Options or Content-Security-Policy: frame-ancestors headers). After that in linux console please type the following:

Code: Select all

service nagios restart
and

Code: Select all

service httpd restart
@Hi npolovenko, youre the best. That did solved my problem :)
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Applets are showing slower when Nagios hosted on Interne

Post by npolovenko »

@rifelixd, Awesome! I'll close this forum thread as resolved then.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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