Upgrade from 5.4.22 to 5.4.12 Failed

[hillhealthcenter]

Hi,

I tried both the web UI and manual upgrade both failed with the following output.

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---- Starting Nagios XI Upgrade ----
Cleaning up temp directory...
No entry for terminal type "unknown";
using dumb terminal settings.
No entry for terminal type "unknown";
using dumb terminal settings.
Archive:  sourceguardian/ixed4.lin.x86-32.zip
  inflating: /usr/lib/php/modules/ixed.5.3.lin  
Sourceguardian extension found for PHP version 5.3
Sourceguardian extension already in php.ini
Stopping httpd: [  OK  ]
Starting httpd: [  OK  ]
No entry for terminal type "unknown";
using dumb terminal settings.
Checking required prereqs... 
Please wait... 

OLD VERSION: 5411
Loaded plugins: fastestmirror, refresh-packagekit
Loading mirror speeds from cached hostfile
Could not get metalink https://mirrors.fedoraproject.org/metalink?repo=epel-6&arch=i386 error was
14: PYCURL ERROR 6 - "Couldn't resolve host 'mirrors.fedoraproject.org'"
 * base: mirror.vcu.edu
 * epel: mirrors.mit.edu
 * extras: mirror.cc.columbia.edu
 * updates: mirrors.lga7.us.voxel.net
http://dl.google.com/linux/chrome/rpm/stable/x86_x64/repodata/repomd.xml: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 404"
Trying other mirror.
Error: Cannot retrieve repository metadata (repomd.xml) for repository: google-chrome. Please verify its path and try again

[lmiltchev]

Do you have an Internet connection? Are you using a proxy? Can you successfully run "yum update"?

If you are using a proxy, please follow the instructions, outlined in our KB article below:
https://support.nagios.com/kb/article/n ... s-147.html

If this doesn't help, run the following commands, and show the output:

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uname -a
cat /etc/*release
cat /usr/local/nagiosxi/var/xiversion

Also, upload the entire upgrade.log file to the forum.

[hillhealthcenter]

Yes, I have internet access. I'm not using a proxy. No, I can't run "yum update".

Here's the output from the commands:

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[root@nagiosxi ~]# uname -a
Linux nagiosxi.hhc.com 2.6.32-220.23.1.el6.i686 #1 SMP Mon Jun 18 16:56:21 BST 2012 i686 i686 i386 GNU/Linux
[root@nagiosxi ~]# cat /etc/*release
CentOS release 6.2 (Final)
CentOS release 6.2 (Final)
CentOS release 6.2 (Final)
[root@nagiosxi ~]# cat /usr/local/nagiosxi/var/xiversion
###################################
# DO NOT DELETE THIS FILE!
# Nagios XI version information
###################################
full=5.4.11
major=5
minor=4.11
releasedate=2017-10-31
release=5411
[root@nagiosxi ~]#

[tgriep]

It looks like there could be a stale yum cache entry causing yum to not run. Lets clear it out and see if the upgrade finishes.
Run this as root on the server.

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yum clean all

Then try the upgrade again.

[hillhealthcenter]

It's still not working.

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[root@nagiosxi ~]# yum update
Loaded plugins: fastestmirror, refresh-packagekit
Determining fastest mirrors
Error: Cannot retrieve metalink for repository: epel. Please verify its path and try again
[root@nagiosxi ~]#

[tgriep]

The new error suggests that you have to edit the /etc/yum.repos.d/epel.repo file on the server and adjust the path to EPEL's server list.
The following link has instructions for the changes that have to be done.
https://stackoverflow.com/questions/267 ... y-its-path

If you still get the error after the change, post the file so we can view it.

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/etc/yum.repos.d/epel.repo

[hillhealthcenter]

Still not working

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[root@nagiosxi nagiosxi]# yum update
Loaded plugins: fastestmirror, refresh-packagekit
Loading mirror speeds from cached hostfile
 * base: repo1.ash.innoscale.net
 * extras: repo1.ash.innoscale.net
 * updates: mirror.math.princeton.edu
http://download.fedoraproject.org/pub/epel/6/i386/repodata/repomd.xml: [Errno 14] PYCURL ERROR 6 - "Couldn't resolve host 'download.fedoraproject.org'"
Trying other mirror.
Error: Cannot retrieve repository metadata (repomd.xml) for repository: epel. Please verify its path and try again
[root@nagiosxi nagiosxi]#

[tgriep]

Edit the epel.repo file and make sure the baseurl line and the mirrorlist like are set like the example below.

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[epel]
name=Extra Packages for Enterprise Linux 6 - $basearch
#baseurl=http://download.fedoraproject.org/pub/epel/6/$basearch
mirrorlist=http://mirrors.fedoraproject.org/metalink?repo=epel-6&arch=$basearch
failovermethod=priority
enabled=1
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-EPEL-6

[hillhealthcenter]

It's still not working.

Here's the output:

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[root@nagiosxi ~]# yum update
Loaded plugins: fastestmirror, refresh-packagekit
Loading mirror speeds from cached hostfile
Could not get metalink http://mirrors.fedoraproject.org/metalink?repo=epel-6&arch=i386 error was
14: PYCURL ERROR 6 - "Couldn't resolve host 'mirrors.fedoraproject.org'"
 * base: mirror.trouble-free.net
 * epel: mirror.cogentco.com
 * extras: mirror.metrocast.net
 * updates: mirror.math.princeton.edu
http://dl.google.com/linux/chrome/rpm/stable/x86_x64/repodata/repomd.xml: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 404"
Trying other mirror.
Error: Cannot retrieve repository metadata (repomd.xml) for repository: google-chrome. Please verify its path and try again

Here's the epel.repo file:

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epel]
name=Extra Packages for Enterprise Linux 6 - $basearch
#baseurl=http://download.fedoraproject.org/pub/epel/6/$basearch
mirrorlist=https://mirrors.fedoraproject.org/metalink?repo=epel-6&arch=$basearch
failovermethod=priority
enabled=1
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-EPEL-6

[epel-debuginfo]
name=Extra Packages for Enterprise Linux 6 - $basearch - Debug
#baseurl=http://download.fedoraproject.org/pub/epel/6/$basearch/debug
mirrorlist=https://mirrors.fedoraproject.org/metalink?repo=epel-debug-6&arch=$basearch
failovermethod=priority
enabled=0
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-EPEL-6
gpgcheck=1

[epel-source]
name=Extra Packages for Enterprise Linux 6 - $basearch - Source
#baseurl=http://download.fedoraproject.org/pub/epel/6/SRPMS
mirrorlist=https://mirrors.fedoraproject.org/metalink?repo=epel-source-6&arch=$basearch
failovermethod=priority
enabled=0
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-EPEL-6
gpgcheck=1

[npolovenko]

Error: Cannot retrieve repository metadata (repomd.xml) for repository: google-chrome.

@hillhealthcenter, You still have a google-chrome repository that fails to update. I recommend to just disable it for a while. On my system CentOS i'd go to the /etc/yum.repos.d/ folder, then open a google-chrome repository with a text editor and change enabled 1 to enabled 0. Then please run yum clean all and yum update one more time.