Nagiox XI does not send trap for Normal "Status Events"

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eneteladm
Posts: 2
Joined: Wed Feb 07, 2018 6:53 am

Nagiox XI does not send trap for Normal "Status Events"

Post by eneteladm »

Hello,

we are using Nagios XI 5.4.11 on CentOS Linux release 7.3.1611 x86_64

we configured Nagios XI to receive SNMP Traps. We imported MIBs, configured hosts and SNMP Traps services for all hosts.
We recieve traps to Nagios XI.
Received traps are logged in /var/log/snmptt/snmptt.log

On same Nagios XI we configured SNMP Trap Sender to upstream monitoring host.
"Enable SNMP trap sender integration" is enabled.

When SNMP trap is sent to upstream host it is logged in /usr/local/nagiosxi/var/eventman.log

When Nagios XI recieve SNMP TRAP events with Down, Critical, Unknown, Warning it will generate SNMP trap for upstream monitoring host.

When Nagios XI recieve SNMP TRAP events Normal "Status Events" i will NOT generate SNMP trap for upstream monitoring host.

What need to be configured on Nagios XI to "forward" all SNMP traps to upstream host. We want that Nagiox XI generate trap for all events that it receives.

Thanks in advance
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Nagiox XI does not send trap for Normal "Status Events"

Post by npolovenko »

Hello, @eneteladm. How did you set up traps forwarding from one XI server to another? Did you use the send traps component? It may not support traps on a "normal" state. To forward all snmp traps from one server to another you may open /etc/snmp/snmptrapd.conf file, and add this to the bottom of the file:

Code: Select all

forward default X.X.X.X:162
Where x.x.x is the IP address of the second server. Then restart snmptrapd with:

Code: Select all

service snmptrapd restart
Let me know if that works for you.
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eneteladm
Posts: 2
Joined: Wed Feb 07, 2018 6:53 am

Re: Nagiox XI does not send trap for Normal "Status Events"

Post by eneteladm »

Hello,
thank you for quick answer.

we configured 'SNMP Trap Sender' component.
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Traps received by Nagios XI, for example, informational traps received from equipment like port status change, which have Normal state are not being sent from Nagios XI.

Is it possible to make some configuration to allow all, including Traps with Normal state, to be sent from Nagios using 'SNMP Trap Sender' component?

We will try with forward option in snmptrapd.conf file.

Thanks.
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kyang

Re: Nagiox XI does not send trap for Normal "Status Events"

Post by kyang »

by npolovenko
It may not support traps on a "normal" state.
Let us know how it went when you added the forward default X.X.X.X:162 to your /etc/snmp/snmptrapd.conf file.
service snmptrapd restart
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