ndoutils 2.1.3 hanging randomly with Nagios XI 5.4.11

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rmfaria
Posts: 19
Joined: Tue Aug 27, 2013 12:38 pm

ndoutils 2.1.3 hanging randomly with Nagios XI 5.4.11

Post by rmfaria »

Hello TechTeam,

We've been facing a problem with this Nagios server which currently has up to 3k hosts and 13k services (on average), and we can't figure out if it is related to ndo2db or not. Lately everytime we start the services, the status_update_time column in nagios_programstatus is about 2 minutes early and, after a while, it starts catching up to real time.

The problem is that, out of the blue, it just hangs for 2, 3 or even 5 minutes and NagVis complains and stops working. After a while though, it starts trying to catch up again and, after a while, same thing happens.

Just a quick note, the time for both Nagios and the dedicated DB server are synchronized perfectly and their specs are 4x CPU and 32 GB RAM for the Nagios XI server and 4x CPU and 8GB RAM for the DB server.

Best regards.
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: ndoutils 2.1.3 hanging randomly with Nagios XI 5.4.11

Post by cdienger »

Please PM us a profile(Admin > System Config > System Profile > Download System Profile).

Did you start noticing the behavior after an upgrade, after adding additional checks, or anything else that may have changed on the XI machine? Is the machine under high load, cpu, or memory usage when it occurs?

You may want to go over https://assets.nagios.com/downloads/nag ... ios-XI.pdf which covers performance tweaks that can be applied to the system.
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