Confguration Verfication

[ushahab88]

Hi All,
when i try to add any host in nagios xi, after completing the initial settings apply configuration takes a lot of time on configuration verification. After a long time it gives me configuration verification failed error. I have checked there is not pending apply configuration in CCM. Even though i have tried the steps mentioned in the following link.
https://support.nagios.com/kb/article/n ... d-144.html
kindly help. Moreover currently our annual subscription is expired. is this the reason. Everything was smooth until Saturday evening, my system admin hase update that centos machine where nagios xi is runing, after that this starts happening,

[npolovenko]

Hello, @ushahab88.

What is the output of this command:

Code: Select all

/usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg

Could you send in your Nagios XI System Profile so I can review it?
To send us your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file, upload it to a cloud storage of your choice and share a link with me via pm.
After you share the profile please post something in this thread to bring it back up in the support queue.

[ushahab88]

result of the command "/usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg"
is attached in the txt file please find it.

nagios.txt

Profile will be having our IP's which i have to clear. is it fine ?

[scottwilkerson]

this verification looks fine.

Once think that can cause failure like you describe is if you do not have the proper entries in your sudoers file

run the following while you try to execute an apply config through the UI

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log

report all output

Moreover currently our annual subscription is expired. is this the reason.

No, however if you get your support and maintenance current we will be able to assist you easier and faster

[ushahab88]

hi, below is the log result of the mentioned command "tail -f /usr/local/nagiosxi/var/cmdsubsys.log"

nagios_conf_log.txt

[scottwilkerson]

This error at the bottom means you are missing lines from the /etc/sudoers file

run

Code: Select all

cat /etc/sudoers |grep NAG

and show output

[ushahab88]

nothing comes up after running the command

[scottwilkerson]

nothing comes up after running the command

Then you need to talk to the administrator that removed the sudo entries

These should be in there

Code: Select all

User_Alias      NAGIOSXI=nagios
User_Alias      NAGIOSXIWEB=apache
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios start
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios stop
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios restart
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios reload
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios status
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios checkconfig
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db start
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db stop
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db restart
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db reload
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db status
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd start
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd stop
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd restart
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd reload
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd status
NAGIOSXI ALL = NOPASSWD:/usr/bin/php /usr/local/nagiosxi/html/includes/components/autodiscovery/scripts/autodiscover_new.php *
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/html/includes/components/profile/getprofile.sh
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/upgrade_to_latest.sh
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/change_timezone.sh
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/manage_services.sh *
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/reset_config_perms.sh
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/manage_ssl_config.sh *
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/backup_xi.sh *
NAGIOSXIWEB ALL = NOPASSWD:/usr/bin/tail -100 /var/log/messages
NAGIOSXIWEB ALL = NOPASSWD:/usr/bin/tail -100 /var/log/httpd/error_log
NAGIOSXIWEB ALL = NOPASSWD:/usr/bin/tail -100 /var/log/mysqld.log
NAGIOSXIWEB ALL = NOPASSWD:/usr/bin/php /usr/local/nagiosxi/html/includes/components/autodiscovery/scripts/autodiscover_new.php *
NAGIOSXIWEB ALL = NOPASSWD:/usr/local/nagiosxi/html/includes/components/profile/getprofile.sh
NAGIOSXIWEB ALL = NOPASSWD:/etc/init.d/snmptt restart
NAGIOSXIWEB ALL = NOPASSWD:/usr/local/nagiosxi/scripts/repair_databases.sh
NAGIOSXIWEB ALL = NOPASSWD:/usr/local/nagiosxi/scripts/manage_services.sh *

[ushahab88]

nothing comes up after running the command

Then you need to talk to the administrator that removed the sudo entries

These should be in there

Code: Select all

User_Alias      NAGIOSXI=nagios
User_Alias      NAGIOSXIWEB=apache
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios start
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios stop
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios restart
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios reload
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios status
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios checkconfig
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db start
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db stop
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db restart
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db reload
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db status
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd start
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd stop
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd restart
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd reload
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd status
NAGIOSXI ALL = NOPASSWD:/usr/bin/php /usr/local/nagiosxi/html/includes/components/autodiscovery/scripts/autodiscover_new.php *
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/html/includes/components/profile/getprofile.sh
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/upgrade_to_latest.sh
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/change_timezone.sh
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/manage_services.sh *
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/reset_config_perms.sh
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/manage_ssl_config.sh *
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/backup_xi.sh *
NAGIOSXIWEB ALL = NOPASSWD:/usr/bin/tail -100 /var/log/messages
NAGIOSXIWEB ALL = NOPASSWD:/usr/bin/tail -100 /var/log/httpd/error_log
NAGIOSXIWEB ALL = NOPASSWD:/usr/bin/tail -100 /var/log/mysqld.log
NAGIOSXIWEB ALL = NOPASSWD:/usr/bin/php /usr/local/nagiosxi/html/includes/components/autodiscovery/scripts/autodiscover_new.php *
NAGIOSXIWEB ALL = NOPASSWD:/usr/local/nagiosxi/html/includes/components/profile/getprofile.sh
NAGIOSXIWEB ALL = NOPASSWD:/etc/init.d/snmptt restart
NAGIOSXIWEB ALL = NOPASSWD:/usr/local/nagiosxi/scripts/repair_databases.sh
NAGIOSXIWEB ALL = NOPASSWD:/usr/local/nagiosxi/scripts/manage_services.sh *

You mean mentioned output should come on the nagios when i run the command "cat /etc/sudoers |grep NAG" ?

[scottwilkerson]

yes, an admin should add it using visudo.

If you are unfamiliar with changing sudoers entries please get a qualified admin to do this as it can really mess up the system.

Just as removing them has messed up Nagios XI.