NRDS windows problems

[morabanc]

Hi Nagios,

We are having problems with NRDS.

Client is installed successfully with this paramethers:

config.ini
[settings]
CONFIG_VERSION=1.3
CONFIG_OS=Windows (64-bit)
CONFIG_NAME=Windows_64b_Group
URL=http://nagiosxi/nrdp/
TOKEN=0c5hu2uurp9l
PLUGIN_DIR=C:\Program Files\Nagios\NRDS_Win\plugins
SEND_NRDP=
TMPDIR=
COMMAND_PREFIX=
LOG_FILE=C:\Program Files\Nagios\NRDS_Win\logs\NRDS_Debug.log
IGNORE_SSL_CERTIFICATE_ERRORS=1
UPDATE_CONFIG=1
UPDATE_PLUGINS=1


[services]
command[__HOST__] = $PLUGIN_DIR$\check_winping.exe -H 127.0.0.1 --warning 200,40% --critical 400,80%
command[nrpe_winprocess] = $PLUGIN_DIR$\check_winprocess.exe --warning 40 --critical 50
command[nrpe_process] = $PLUGIN_DIR$\cpuload_nrpe_nt.exe 70 90
command[nrpe_diskspace] = $PLUGIN_DIR$\check_pdm.exe --disk --drive C: -w 97.5 -c 99.5
command[nrpe_eventlog] = $PLUGIN_DIR$\eventlog_nrpe_nt.exe -m 7200
command[nrpe_memload] = $PLUGIN_DIR$\check_pdm.exe --memory -w 90 -c 99
command[nrpe_physical_mem] = $PLUGIN_DIR$\check_pdm.exe --memory pagefile -w 80 -c 95
command[nrpe_service] = $PLUGIN_DIR$\service_nrpe_nt.exe "DNS Client"

host.ini
[settings]
HOSTNAME=LOCALHOST
CONFIG=config.ini

All seems to be ok but we don't receive the host and service at unconfigured objects section.


Regards

[lmiltchev]

Can you post the "C:\Program Files\Nagios\NRDS_Win\logs\NRDS_Debug.log" from the Windows machine on the forum?

Also, open the Windows Task Scheduler, and show us a screenshot of the NRDS task that was created. We need to be able to see the status, triggers, nest/last run time, and last run result fields. Thank you!

[morabanc]

Hi lmiltchev,

Thanks for your answer, I attach you the Debug file.

Also I check the task manager and don't see any NRDS task created, how we can solve it ?


Thanks

[morabanc]

Hi lmiltchev,

I login session with administrator account and I check task manager, it's running every 1 minut but there are an error.

Please see attach files.


Thanks

[npolovenko]

@morabanc, This error code 0x8004131F on your screenshot shows some kind of instance conflict. It could be caused due to the very short interval between NRDS jobs. Please remove the existing job and create a new one that runs with at least 5-minute interval.
Also, please send us the nagios.log file.

[morabanc]

Hi team,

I install the NRDS in another computer that I'm the administrator.

In this PC works find without any error, it execute every 5 minutes indefinetly.

The problem it's the same as always, we don't receive NRDS traffic in server and in "unconfigured objects" section.

Please see pics below.


Thanks

[scottwilkerson]

Out of curiosity, does this Windows server have a hostname that has chars that are not ASCII?

[morabanc]

No, hostname is v001p001.

Thanks

[scottwilkerson]

Hi team,

I install the NRDS in another computer that I'm the administrator.

In this PC works find without any error, it execute every 5 minutes indefinetly.

The problem it's the same as always, we don't receive NRDS traffic in server and in "unconfigured objects" section.

Please see pics below.


Thanks

when you installed on the other computer that works, did you use the same NRDS configuration? Could it be a firewall on this computer? Also, this computer has a "error de inicio" which is a "Boot Error" in the event log displaying every minute, that could be an issue that may need to be resolved before the plugins could be run.

[morabanc]

Hi scottwilkerson,

Yes, we use the same NRDS config.

Firwall in this computer (v001p001) it's disabled.

The "boot error" you see it's for another computer.

The last update I send was about new test with a new computer (v001p001), in this casuistic there aren't any problem/errors.

I attach you once again the last screenshots I did.

Sorry for any posible confusion about machines.


Thanks a lot !