Not Authorized You are not authorized to view the requested

[haile711]

Hello Support,

I have this issue on all my nagios servers

Not Authorized
You are not authorized to view the requested object, or the object does not exist.

If the services has a "=" in it, before i know if i remove them from the "illegal" characters in the "nagios.cfg" it works, but now its doesn't anymore

Example on the picture, the top url i can click and get in the service for stuff like "force check" or view "advance command"

but the bottom with the "chocolate=xxxx" i cannot

Thanks

Hai

[scottwilkerson]

That is why there are marked as illegal_object_name_chars you must have also removed the ? which I would guess will also cause problems

These need to be in there for Nagios to not have problems

Code: Select all

illegal_macro_output_chars=`~$&|'"<>
illegal_object_name_chars=`~!$%^&*|'"<>?,()=

[npolovenko]

@haile711, Try putting the escape character before the equals sign “\”.

[haile711]

@scottwilkerson i have removed those from the nagios.cfg. This is my current list of illegal chars

illegal_macro_output_chars=`~$|'"<>
illegal_object_name_chars=`~!$^*|'"<>,()

@npolovenko, I have also tried that but doesn't work

here is the current configuration

define service {
host_name ma100mlvnav018
servicegroups Environment URL
service_description http://MA100MLVNAV018:8080/shop/product ... ?ID=809315
display_name http://MA100MLVNAV018:8080/shop/product ... ?ID=809315
check_command check_envurl!MA100MLVNAV018!-p 8080!-u "/shop/product/frango-chocolates-45-pc.-milk-sea-salt-caramel-box-of-chocolates?ID=809315"!!!!!
max_check_attempts 3
check_interval 5
retry_interval 1
check_period 24x7
contact_groups siteops
event_handler notify-service-by-email
notification_interval 15
notification_period 24x7
notification_options w,c,r
notifications_enabled 0
register 1
}

[scottwilkerson]

@scottwilkerson i have removed those from the nagios.cfg. This is my current list of illegal chars

Code: Select all

    illegal_macro_output_chars=`~$|'"<>
    illegal_object_name_chars=`~!$^*|'"<>,()

I realize you removed them, but by doing so that broke the system.

These were there on purpose, while you CAN remove them, there are consequences for doing so, in this case, it will break the links.

They need to go back in there for everything to function properly.

[haile711]

@scottwilkerson, I know that this is not the right way to do so, but what I want to know if I removed the "=" in the "service_description" then I can click on the service to go into the service, but if i leave "=" sign in there then i get "NOT Authorized", I have removed these chars from the "nagios.cfg" before and it working fine, and now its not after update. I also know by removing them can cause problem, but the current problem is not from removing this on the nagios.cfg.

[scottwilkerson]

@scottwilkerson, I know that this is not the right way to do so, but what I want to know if I removed the "=" in the "service_description" then I can click on the service to go into the service, but if i leave "=" sign in there then i get "NOT Authorized", I have removed these chars from the "nagios.cfg" before and it working fine, and now its not after update. I also know by removing them can cause problem, but the current problem is not from removing this on the nagios.cfg.

I suspect the problem has more to do with the ? than the =

a URL can only have 1 ?, and when you click the link it is going to have 2

That said, there is likely a whole bunch of other things you may not be able to see that could also break, like notifications, certain default check commands may not work because these chars have special meaning on the command line as well

[haile711]

@scottwilkerson

Its the "=" sign, i removed them then i can click on them, i still left the "?" sign there

example in the picture.

This same check, if i put the "=" sign in between the api_key and the actual key then i cannot view it.

[scottwilkerson]

Alright, there you have it tested, however this still stands

That said, there is likely a whole bunch of other things you may not be able to see that could also break, like notifications, certain default check commands may not work because these chars have special meaning on the command line as well

[haile711]

@scottwilkerson,

Currently we do not have issue with alerting, or any other commands that we know of yet.

I am still trying to figure out how to key the how "url" with the "=" sign in and be able to view the service to do "forced check" or disable or enable notifications.