Fullinstall errors.

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fasanchez
Posts: 23
Joined: Wed Jan 10, 2018 9:07 am

Fullinstall errors.

Post by fasanchez »

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios Enterprises technical support.

The step that failed was: 'setup_local_syslog'
fasanchez
Posts: 23
Joined: Wed Jan 10, 2018 9:07 am

Error during full install

Post by fasanchez »

Running 'setup_local_syslog'...
cp: cannot stat ‘nagioslogserver/logserver.syslog’: No such file or directory

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios Enterprises technical support.

The step that failed was: 'setup_local_syslog'
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Fullinstall errors.

Post by npolovenko »

Hello, @fasanchez.
Can you verify that you actually have this file in the installation folder:

Code: Select all

/tmp/nagioslogserver/nagioslogserver/logserver.syslog
If you do have that file try giving it the permissions with:

Code: Select all

chmod +x /tmp/nagioslogserver/nagioslogserver/logserver.syslog
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
fasanchez
Posts: 23
Joined: Wed Jan 10, 2018 9:07 am

Re: Fullinstall errors.

Post by fasanchez »

I think that file is missing that is why it is complaining the install cannot stat the file.

Thanks for your help.
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Fullinstall errors.

Post by npolovenko »

@fasanchez, Sure, Please delete the old installation folder and try the following steps:

Code: Select all

cd /tmp
wget https://assets.nagios.com/downloads/nagios-log-server/nagioslogserver-latest.tar.gz
tar xzf nagioslogserver-latest.tar.gz
cd nagioslogserver
./fullinstall
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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