Nagios XI Monitoring Engine Not Starting

[MikeMAN987]

Hello,

We are testing a migration from Nagios Core to Nagios XI on our test servers, during the importation of a few test .cfg files (after running cfgprep, I ran into an issue where I cant restore a configuration file backup and the monitoring engine is showing "stopped". When trying to manually restart the service, I get this error:

Apr 17 12:39:05 nagios[1956]: Check your configuration file(s) to ensure that they contain valid
Apr 17 12:39:05 nagios[1956]: directives and data defintions. If you are upgrading from a previous
Apr 17 12:39:05 nagios[1956]: version of Nagios, you should be aware that some variables/definitions
Apr 17 12:39:05 nagios[1956]: may have been removed or modified in this version. Make sure to read
Apr 17 12:39:05 nagios[1956]: the HTML documentation regarding the config files, as well as the
Apr 17 12:39:05 nagios[1956]: 'Whats New' section to find out what has changed.
Apr 17 12:39:05 systemd[1]: nagios.service: control process exited, code=exited status=8
Apr 17 12:39:05 systemd[1]: Failed to start LSB: Starts and stops the Nagios monitoring server.
Apr 17 12:39:05 systemd[1]: Unit nagios.service entered failed state.
Apr 17 12:39:05 systemd[1]: nagios.service failed.
[systemctl restart nagios
Job for nagios.service failed because the control process exited with error code. See "systemctl status nagios.service" and "journalctl -xe" for details.

Monitoring Engine and System Status info as well:

img1.png

img2.png

Thank you for any insight!

[MikeMAN987]

Issue resolved. Looks like our test environment doesn't have the same password params (nagios account expired already in test) as production. Feel free to close!

[kyang]

Sounds good!

Glad you found the issue.

Feel free to create a new thread if you have any more issues.

Have a great day!