Unable to apply configuration getting import failed error

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naranant
Posts: 90
Joined: Tue Oct 24, 2017 10:50 am

Unable to apply configuration getting import failed error

Post by naranant »

Team,

Not able to apply the configuration getting import failed error for service which doesnt exist. I had deleted the host and service for one of the host but it gives error with that host and service name. i don't see this host or service in the core configuration manager

Below is the error message:

Error: Invalid max_attempts, check_interval, retry_interval, or notification_interval value for service 'disk load' on host 'cxxxxx-xxx''
Error: Could not register service (config file '/usr/local/nagios/etc/services/check_ms_win_disk_load.cfg', starting on line 16)

I have tried the config file management but still same issue.

Please advise
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Unable to apply configuration getting import failed erro

Post by npolovenko »

Hello, @naranant. In XI web interface please go to Configure -> Core Configurations Manager, then click on Tools -> Config File Management in the left column. Then perform the following actions in order:
1)Write
2)Delete
3)Write
4)Verify

Please copy and paste all the errors that you see in the output.
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naranant
Posts: 90
Joined: Tue Oct 24, 2017 10:50 am

Re: Unable to apply configuration getting import failed erro

Post by naranant »

Hello,

The result as few duplicates and contains the host names which i dont want to paste it here. Let me know how i can send u the details to you for you review.

Please note the output didnt had any errors.
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Unable to apply configuration getting import failed erro

Post by npolovenko »

@naranant, You could run the following command and then send the support.txt file from the /tmp/ directory to me via private message on the forum.

Code: Select all

/usr/local/nagiosxi/scripts/reconfigure_nagios.sh > /tmp/support.txt
After you send it please write a message in this forum thread to bring it back up in the support queue.

Thank you.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
naranant
Posts: 90
Joined: Tue Oct 24, 2017 10:50 am

Re: Unable to apply configuration getting import failed erro

Post by naranant »

I have sent you the support.txt through PM please check
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Unable to apply configuration getting import failed erro

Post by npolovenko »

@naranant, Can you remove the qs**p.cfg file from the /usr/local/nagios/etc/import/ folder(for now), and then rerun the reconfigure nagios script. If you get another error please send it to me in a PM again. If you don't have any errors this time please send me the /usr/local/nagios/etc/import/qs**p.cfg file so that i could review it.

The previous file was shared with the support team.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
naranant
Posts: 90
Joined: Tue Oct 24, 2017 10:50 am

Re: Unable to apply configuration getting import failed erro

Post by naranant »

thank you so much npolovenko the removal of cfg from the import directory worked.

I couldnt figure out the error i am getting was nothing to do with the cfg file available in import so i didnt thought about removing that earlier.

Anyway it worked now thank so much..

Regards..
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Unable to apply configuration getting import failed erro

Post by npolovenko »

@naranant, Awesome! I will be closing this thread as resolved.
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