LDAP Login Troubles

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
Nagios4TRSS
Posts: 1
Joined: Fri Jun 01, 2018 2:53 pm

LDAP Login Troubles

Post by Nagios4TRSS »

Hello,

We’re using Nagios XI version 5.4.13 and for a couple of weeks now (perhaps since the update on 5/25 to 5.4.13) we’ve encountered an odd problem with our LDAP logins. Inconsistently we’ve been getting “Invalid username or password” even when the username and password is correct.

Log in Failure - Username: Invalid username or password.
User avatar
cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: LDAP Login Troubles

Post by cdienger »

https://support.nagios.com/kb/article/a ... n-600.html has some detailed troubleshooting steps for issues like this. Please review and if the problem isn't resolved, let us know what was tried, the results, and any details that may help.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Locked