Performance graph for one disk is missing

[noweda]

Hello support,

we are checking many Windows hosts with CheckDriveSize and CheckAll via check_nrpe. With the check result we are getting the perfomance data that is correctly transformed into performance graphs on several hosts.

Now we have figured out that on one host a disk is missing in the graphs. The performance data for the particular disk is submitted correctly as far as I can see on CLI or "Advanced Status Details". But in the section "Capacity Planning" the graphs for that disk are showing the message "No data to display: 'NoneType' object has no attribute 'label'":

Advanced_Status_Details.png

Capacity_Planning.png

We are running Nagios XI Version 5.4.13 on a VM deployed out of your ova:

Linux Kernel 2.6.32-696.20.1.el6.x86_64 x86_64 CentOS release 6.9 (Final)
Gnome is not installed
PHP Version: 5.3.3

Please contact us under [email protected] if possible as I would prefer to send profile.zip via mail instead of posting it in the forum.

Thank you!

Best regards
Christoph

[scottwilkerson]

Did this check have less datasources (drives) in the past and then E was added?

If so, this process will fix the issue

https://support.nagios.com/kb/article.php?id=149