check_vnxe.sh unknown status in XI

[hillhealthcenter]

Hi Scott,

This is the output that I get in XI when I wrap the arguments in single quotes:

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UNKNOWN - Unisphere CLI returned an error, unable to perform check.
UNKNOWN - ssd module not detected

[scottwilkerson]

I really don't have any suggestions other than contacting the author.

Please send all comments/feedback to the author, Charles Bender, at [email protected]

We don't have this system, but looking at the script this is not returning properly

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$ucli -silent -d $host -user $user -password $password $check_path show -output csv > $temp

As a temp suggestion, you could try adding the following just above that line to make sure everything is passing correctly

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echo "$ucli -silent -d $host -user $user -password $password $check_path show -output csv"

Then when nagios runs the command it should output the command that is trying to run on the remote system that is failing.
They you can run what it outputs, then run the following command right after it

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echo $?

[hillhealthcenter]

I sent Charles an email and I'm waiting for a reply from him.

I made the tweaks you suggested and here's the output:

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/opt/emc/uemcli/bin/uemcli -silent -d 192.168.103.2 -user nagios -password C0rnell? /env/ssd show -output csv
0
UNKNOWN - ssd module not detected

I'd like to have this issue turned into an official support case. It's important to us that we get this to work. Is there different script that we should be looking at?

[scottwilkerson]

We do not distribute anything for the Unisphere CLI so I'm not really familiar with it
Can you run the following

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sudo su nagios -c '/opt/emc/uemcli/bin/uemcli -silent -d 192.168.103.2 -user nagios -password C0rnell? /env/ssd show -output csv && echo $?'

Also if you want to switch to an official support case please open ticket here and link to this thread in the ticket:
https://support.nagios.com/tickets/

[hillhealthcenter]

Scott,

Thanks for your help. I appreciate the effort.

[scottwilkerson]

moved to ticket

[scottwilkerson]

Case was resolved changing the command to the following

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sudo$USER1$/check_vnxe.sh '192.168.103.2' '******' '********' 'ssd'