Operation centre alerts stuck

[buzinessware]

hi

from last few days, the alerts on NagiosXI Operation centre are not getting cleared, even though alerts are removed by core system.

can someone advice if there is a way to clear that up.

[scottwilkerson]

Can you send me your system profile.zip from Admin -> System Profile

[buzinessware]

Attached is the file as requested.

[scottwilkerson]

It appears that you had some database connectivity issues

Lets run the following

Code: Select all

service nagios stop
service ndo2db stop
service ndo2db start
service nagios start

[buzinessware]

We did the complete restart of the server but still same. We ran the repair MySQL table script.

[scottwilkerson]

Can you show the output of

Code: Select all

service ndo2db status
ls -l /usr/local/nagios/var/ndo*

[buzinessware]

[root@nagiosxi ~]# service ndo2db status
ndo2db is not running but subsystem locked
[root@nagiosxi ~]# ls -l /usr/local/nagios/var/ndo*
-rw-r--r-- 1 nagios nagios 5 Nov 21 2017 /usr/local/nagios/var/ndo2db.lock
srwxr-xr-x 1 nagios nagios 0 Nov 21 2017 /usr/local/nagios/var/ndo.sock

[scottwilkerson]

Ok, there's the problem, lets run

Code: Select all

rm -f /usr/local/nagios/var/ndo*
service nagios stop
service ndo2db stop
service ndo2db start
service nagios start

[buzinessware]

hi

thank you, your recommendation worked and now things are back to normal.

[scottwilkerson]

hi

thank you, your recommendation worked and now things are back to normal.

Excellent! Glad it is back to normal!