cannot schedule downtime for service

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steph007
Posts: 177
Joined: Mon Jul 24, 2017 12:00 pm

cannot schedule downtime for service

Post by steph007 »

Hi,

I'm using Nagios XI version 5.4.12

I have add a user contact to 2 services.
When I login with this user, I can see those 2 services.
But I cannot create a scheduled downtime. I don't see any service in the pull down menu!
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: cannot schedule downtime for service

Post by lmiltchev »

This is definitely a bug... It seems like that the list with services wouldn't populate unless the contact is added to the host. I filed an internal bug report on the issue (task_id=13374). The issue will be fixed in the next release of Nagios XI. For the time being, the only "workaround" would be to add this contact to the host. In this case however, your contact will be able to schedule downtime for all services on the host.
Be sure to check out our Knowledgebase for helpful articles and solutions!
steph007
Posts: 177
Joined: Mon Jul 24, 2017 12:00 pm

Re: cannot schedule downtime for service

Post by steph007 »

Thanks for feedback!

Does this fix is include into 5.5.0?
If not, in which version it will be available?
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: cannot schedule downtime for service

Post by lmiltchev »

The fix in not included in 5.5.0, but it will be included in 5.5.1. Thank you!
Be sure to check out our Knowledgebase for helpful articles and solutions!
steph007
Posts: 177
Joined: Mon Jul 24, 2017 12:00 pm

Re: cannot schedule downtime for service

Post by steph007 »

Hi, just an update.

It's working well with Nagios XI 5.5.2
scottwilkerson
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Re: cannot schedule downtime for service

Post by scottwilkerson »

steph007 wrote:Hi, just an update.

It's working well with Nagios XI 5.5.2
Thanks for updating!

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