Dell EMC Storage Management Traps

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mhbays
Posts: 2
Joined: Tue Jun 26, 2018 9:21 pm

Dell EMC Storage Management Traps

Post by mhbays »

Hello everyone,

Can someone help us with this?
We are monitoring Dell EMC Storage, the status for management traps is "warning". Its really bugging us.

How can we try to fix it? The screenshot images are below:

Image
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User avatar
tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: Dell EMC Storage Management Traps

Post by tgriep »

I looks like one of the Python Modules may not have been installed on the system. If you look at the following installation document on page 6, it has a list of the Common prerequisites that Wizard / Plugin needs.
http://topics-cdn.dell.com/pdf/openmana ... _en-us.pdf
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mhbays
Posts: 2
Joined: Tue Jun 26, 2018 9:21 pm

Re: Dell EMC Storage Management Traps

Post by mhbays »

We are still wondering what is missing.

All Prerequisite Checks are installed.

Python version (2.7.5 / 3.6.3) or above is installed.
Python argparse module is installed.
Python netaddr module is installed.
OpenManage Python Software Development Kit (OMSDK) module is installed.
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Dell EMC Storage Management Traps

Post by cdienger »

This appears to be a problem with the plugin code. Have you reached out to the developers of the plugin? Our ability to test and fix this is extremely limited since we did not write the code and do no have the ability to fully test this.
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