Nagios Service Crashing

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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PerfEngg
Posts: 6
Joined: Fri Jul 06, 2018 4:58 pm

Nagios Service Crashing

Post by PerfEngg »

Hey Support ,

we have installed Nagios on 3-4 servers and for the last week or so we are observing Nagios service keep on crashing on one of the Nagios server , as its production system , please help us to fix this issue

Thanks,
Ramesh
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Nagios Service Crashing

Post by npolovenko »

Hello, @PerfEngg . Please send in your Nagios XI System Profile so that I can review it.
To send us your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and upload it to a cloud storage of your choice. You can share a link with me in a personal message.
After you upload the profile please post something in this thread to bring it up in the support queue.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
PerfEngg
Posts: 6
Joined: Fri Jul 06, 2018 4:58 pm

Re: Nagios Service Crashing

Post by PerfEngg »

Please can you send me the Nagios support FTP link so that I can put the information you requested

Thanks,
Ramesh
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Nagios Service Crashing

Post by npolovenko »

@PerfEngg, We don't have a support FTP. If you don't want to use a cloud storage please open a support ticket here:
https://support.nagios.com/tickets/
In the ticket, you will be able to privately share files with the support team.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
PerfEngg
Posts: 6
Joined: Fri Jul 06, 2018 4:58 pm

Re: Nagios Service Crashing

Post by PerfEngg »

shared the profile.zip file in Nagios support ticket
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: Nagios Service Crashing

Post by scottwilkerson »

PerfEngg wrote:shared the profile.zip file in Nagios support ticket
Closing thread and continue in Ticket
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