NagiosXI Sporadic Notifications

[blariv]

ah, my misunderstanding. there are no crashes or anything in the log.

is there anyway to debug mail? I ran a tail on the maillog but I am not sure what to look for.

Jul 12 09:44:47 nagiosxi postfix/qmgr[1668]: ED4CF601EDAA: from=<[email protected]>, size=825, nrcpt=1 (queue active)
Jul 12 09:44:47 nagiosxi postfix/qmgr[1668]: EF212601EDB9: from=<[email protected]>, size=662, nrcpt=1 (queue active)

[scottwilkerson]

This is going to depend on your settings in Admin -> Manage Email Settings

There is a debug checkbox there if you are using SMTP the log location is at the following location if you turn it on

Code: Select all

/usr/local/nagiosxi/tmp/phpmailer.log

[blariv]

we are using SMTP and I have the debug checked. there isnt even a log file being generated.

[root@nagiosxi ~]# tail -f /usr/local/nagiosxi/tmp/phpmailer.log
tail: cannot open ‘/usr/local/nagiosxi/tmp/phpmailer.log’ for reading: No such file or directory

[scottwilkerson]

Lets create that

Code: Select all

touch /usr/local/nagiosxi/tmp/phpmailer.log
chown nagios.nagios /usr/local/nagiosxi/tmp/phpmailer.log

[blariv]

ok, now we wait.

[scottwilkerson]

ok, now we wait.

Ya you will have to wait for it to generate some notifications

[blariv]

just an update.

there are no entries in the phpmailer.log

we have alerts going into servicenow to generate auto tickets and that is also sporadic as our 24/7 team sees the Critical on the operations screen but no mail.

[tgriep]

Can you post or PM me your System Profile?

To get your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and upload it to the post or PM it to me.

[blariv]

attached

[blariv]

debugging started working after I recycled. getting this error.

[07-17-2018 09:15:07] SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/ ... leshooting (method=smtp;host=mail-relay.na.hasbro.com;port=25;smtpauth=true;security=none), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Email