User for support in Nagios XI

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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fraguillen
Posts: 47
Joined: Fri May 18, 2018 11:40 am

User for support in Nagios XI

Post by fraguillen »

Dear:

Some years ago my company acquired the contract for the standard version of Nagios XI, for some reason we could not find that contract and we need to enter the support forum of Nagios XI.

We have the license but not the user for support.

In the attachment is information about our license.

How could this situation be solved?

Best regards...

Francisco Javier Guillén Ramírez
CMA Group
Last edited by scottwilkerson on Fri Jul 27, 2018 11:40 am, edited 1 time in total.
Reason: removing image exposing portions of license key
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mcapra
Posts: 3739
Joined: Thu May 05, 2016 3:54 pm

Re: User for support in Nagios XI

Post by mcapra »

I would suggest emailing sales at nagios dot com with your customer information as well as your forums username requesting access to the "Customers Only" forums.

I would also suggest removing the screenshot containing license information from your original post.
Former Nagios employee
https://www.mcapra.com/
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: User for support in Nagios XI

Post by scottwilkerson »

Yes, please contact [email protected]
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