Failed to create PDF Verify that your Nagios XI server

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dimsum
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Joined: Thu Aug 15, 2013 6:05 pm

Re: Failed to create PDF Verify that your Nagios XI server

Post by dimsum »

The problem has gone away! but I got the error 2 things.
1. It's very slow to export pdf. I waiting ~4mins to export a pdf done.
2. sql error.
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lmiltchev
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Re: Failed to create PDF Verify that your Nagios XI server

Post by lmiltchev »

Have you checked the mysqld.log (or mariadb.log) for crashed db tables or other errors? Please follow the troubleshooting steps, outlined in our KB article on the topic here:

https://support.nagios.com/kb/article/n ... es-24.html
Be sure to check out our Knowledgebase for helpful articles and solutions!
dimsum
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Joined: Thu Aug 15, 2013 6:05 pm

Re: Failed to create PDF Verify that your Nagios XI server

Post by dimsum »

No error on the mariadb.
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lmiltchev
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Re: Failed to create PDF Verify that your Nagios XI server

Post by lmiltchev »

It's possible that the connection timed out, which caused the error.

What is the wait_timeout set at in the mariadb? Run the following command and show the output:

Code: Select all

echo "show global variables like 'wait_timeout'" | mysql -u root -pnagiosxi
You may try increasing this value, especially if you are running a very large reports.
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dimsum
Posts: 153
Joined: Thu Aug 15, 2013 6:05 pm

Re: Failed to create PDF Verify that your Nagios XI server

Post by dimsum »

For the problem, I have backed-up and restored on the in-place system reinstall OS and XI. now graphs it working.

Thank you.
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lmiltchev
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Re: Failed to create PDF Verify that your Nagios XI server

Post by lmiltchev »

@dimsum, do you have any more issues/questions or it is OK to lock this topic?
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dimsum
Posts: 153
Joined: Thu Aug 15, 2013 6:05 pm

Re: Failed to create PDF Verify that your Nagios XI server

Post by dimsum »

Okay, Please lock this topic.

Thank you.
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