upgrade fails behind proxy

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fasanchez
Posts: 23
Joined: Wed Jan 10, 2018 9:07 am

upgrade fails behind proxy

Post by fasanchez »

When installing the latest upgrade v.2.0.5, getting this error.

Error Bundler::HTTPError, retrying 1/10
Could not fetch specs from https://rubygems.org/
Error Bundler::HTTPError, retrying 2/10
Could not fetch specs from https://rubygems.org/
Error Bundler::HTTPError, retrying 3/10
Could not fetch specs from https://rubygems.org/
Error Bundler::HTTPError, retrying 4/10
Could not fetch specs from https://rubygems.org/
Error Bundler::HTTPError, retrying 5/10
Could not fetch specs from https://rubygems.org/
Error Bundler::HTTPError, retrying 6/10
Could not fetch specs from https://rubygems.org/
Error Bundler::HTTPError, retrying 7/10
Could not fetch specs from https://rubygems.org/
Error Bundler::HTTPError, retrying 8/10
Could not fetch specs from https://rubygems.org/
Error Bundler::HTTPError, retrying 9/10
Could not fetch specs from https://rubygems.org/
Error Bundler::HTTPError, retrying 10/10
Could not fetch specs from https://rubygems.org/
Too many retries, aborting, caused by Bundler::HTTPError
ERROR: Updated Aborted, message: Could not fetch specs from https://rubygems.org/
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: upgrade fails behind proxy

Post by cdienger »

Bundler::HTTPError is a pretty generic message - Is that the complete message or are there details regarding the error that are missing? Is it that rubygems.org is blocked on the proxy or that there's a problem with the cert ? If you have access to the proxy, you may find details on why the connection is failing on that.

Is the system configured to use a proxy? It can be set with:

export HTTP_PROXY=http://proxy_ip:proxyport
export HTTPS_PROXY=https://proxy_ip:proxyport


or cleared with:

export HTTP_PROXY=
export HTTPS_PROXY=
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
User avatar
cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: upgrade fails behind proxy

Post by cdienger »

I see you opened a ticket as well with more details. I've taken ownership of the ticket and will respond there.
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