NagiosXI 5.5.0 not writing performance data

[emartine]

I am trying to figure out what may have caused performance data to stop being gathered. My graphs are empty. I have restarted the nagios services and still see the same date on the perfdata.log file.

What items should I be checking to ensure that perfdata is being gathered properly.

-rw-rw-rw- 1 nagios nagios 148284 Jul 25 11:19 /usr/local/nagios/var/perfdata.log

[emartine]

Items of note: Process perf data is set to on for all checks, all items are set to active checks enabled ON and the check time period is 24x7

[npolovenko]

Hello, @emartine. Is the npcd service running?

service npcd status

Please show me the output of these commands:

ls /usr/local/nagios/var/spool/perfdata/ | wc -l
ls /usr/local/nagios/var/spool/xidpe/ | wc -l

You may try increasing the load threshold and the timeout value, restarting the npcd service and see if nagios starts graphing again(may take up to 15 minutes to start working again).
https://support.nagios.com/kb/article/n ... ems-9.html

[emartine]

service npcd status
NPCD running (pid 2434).
ls /usr/local/nagios/var/spool/perfdata/ | wc -l
77181
ls /usr/local/nagios/var/spool/xidpe/ | wc -l
227872

I rebooted the server for safe measure. Looking back at the graphs I noticed that data seemed to be gathered sporadically.

See attached file.

[emartine]

Here is disk data that was gathered. Shows it abit better

[npolovenko]

@emartine , This is a lot of spooled unprocessed data:

ls /usr/local/nagios/var/spool/perfdata/ | wc -l
77181
ls /usr/local/nagios/var/spool/xidpe/ | wc -l
227872

Please wipe everything from both folders and let me know if graphs start to work normally.

[emartine]

One of my co-workers wants the data for one of his checks that was runnning for a while.

One seems to be going down but not the other.

ls /usr/local/nagios/var/spool/xidpe/ | wc -l
164862
ls /usr/local/nagios/var/spool/perfdata/ | wc -l
141317

[npolovenko]

@emartine, This is just the unprocessed data. If you delete the contents of these folders already existing perfdata data will not be lost.
Can you upload/PM me your system profile?

[emartine]

Ah ok. I came in this morning and found

ls /usr/local/nagios/var/spool/xidpe/ | wc -l
2
ls /usr/local/nagios/var/spool/perfdata/ | wc -l
2

PM coming shortly

[npolovenko]

@emartine, I recieved your PM but it was empty. Did you click on the Upload button after you selected the file? Can you try one more time?
Thanks!