"CRITICAL - Socket timeout" status in Availability Report

[Sampath.Basireddy]

Hello There,

I have few HTTPS URL Status checks which are throwing "CRITICAL - Socket timeout" status for no reason. The very same second when I run it manually or from XI Server, they run successfully.

Trying to understand what could be causing this.

And the main concern is, these failure/error status are not reflecting in Availability Report. When I check Availability Report, it showing 100% available.

Any insights into this is greatly appreciated.

Thanks
SB.

[scottwilkerson]

The socket timeout, is just not getting a response from the web server in a timely manner.

As for them not showing in the Availability report, the default on the report is to not include soft states, if you click on the "Advanced" link, you can change "Include Soft States:" to Yes and they should show.

[Sampath.Basireddy]

Thank You @scottwilkerson

Is 10sec the default for "Socket Timeout"?

If yes, I can add the timeout option "-t" and increase the timeout by 30sec.

Thank You

[scottwilkerson]

Thank You @scottwilkerson

Is 10sec the default for "Socket Timeout"?

If yes, I can add the timeout option "-t" and increase the timeout by 30sec.

Thank You

that is correct