Change From email address in NagiosXI

[niaccarino]

Hi there,

I am just wondering how I can change the default "from:" email address in Nagios XI?

In the General Email Settings, I have configured to "Send Mail from:" the email address I want to send from, however the emails I receive are still from [email protected].

I have tested changing the nagios.cfg and adding the correct Admin Email address, and also updated the commands.cfg to send from $ADMIN$ which then works, however, there surely must be a way to do it once and for all in the GUI given this is a paid product?

Any help would be much appreciated!

Thanks,
Nino

[benjaminsmith]

Hi @Nino,

Did use <> brackets in the general mail settings? They are required, and the mail program may use the system default if they are left out.

Plain Text Name <[email protected]>


Please let me know.

[lmiltchev]

When you create xi users, who are also contacts in Nagios XI, then they would be using the xi_host_notification_handler and xi_service_notification_handler commands, and php mailer. In this case, setting the "from address" would work just fine (Admin > System Config > Manage Email Settings > Send Mail From > <your "from" email address>).

However, if your contacts are "contacts only" (not xi users), then they will be using the notify-host-by-email and notify-service-by-email commands, and sendmail/postfix. In this case, setting the "from address" under the "Mail Settings" page won't work. You could still modify your commands from the GUI, and add the "from address" though.

For example, I am using mailx, so I added my "from" address to the notification handlers, using the "-r" flag.

Example:

Code: Select all

/usr/bin/printf "%b" "***** Nagios Monitor XI Alert *****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\nDate/Time: $LONGDATETIME$\n" | /bin/mail -r [email protected] -s "** $NOTIFICATIONTYPE$ Host Alert: $HOSTNAME$ is $HOSTSTATE$ **" $CONTACTEMAIL$ 

You could also configure your core contacts to use the Nagios XI php mailer settings. Please, review our documentation on the topic here:

https://assets.nagios.com/downloads/nag ... Mailer.pdf

Hope this helps.

[niaccarino]

Thanks very much for your reply. I ended up changing the notify commands to include the from email address.

Thank you,
Nino

[lmiltchev]

I am glad I could help! I will be closing this topic now. If you have any further questions, please start a new thread. Thanks!