version 5.5.4 BPI errors (associated with ModGearman group)

[dlukinski]

Hi

We are getting errors after an upgrade to ver. 5.5.4 in BPI as per screenshot attached

Error: Group 0-mg_services_local is missing arguments in configuration file
WARNING! Group: is an orphan group and will not be visible in the interface! Make this group a primary group or add it as a child to another group for it to be visible. Edit Group
Edit BPI Configuration File
The current BPI config has 1054 missing objects. Missing objects will show up as having an UNKNOWN or UNREACHABLE status. "Show details"

"Show Details" suppose to show details, but when clicking, not much is happening.
0-mg_services_local is a ModGearman group to run services on XI server and not somewhere else

Thank you

[ssax]

First take a backup of your BPI config:

Code: Select all

cp /usr/local/nagiosxi/etc/components/bpi.conf /usr/local/nagiosxi/etc/components/bpi.confBACKUP

Then go to Home > BPI > Hostgroups and click the Sync Hostgroups button, then go to Home > BPI > Servicegroups and click the Synce Servicegroups button. Does doing this resolve your issue?

If it doesn't, please PM me a copy of your profile and send me this file as well:

Code: Select all

/usr/local/nagiosxi/etc/components/bpi.conf

[dlukinski]

First take a backup of your BPI config:

Code: Select all

cp /usr/local/nagiosxi/etc/components/bpi.conf /usr/local/nagiosxi/etc/components/bpi.confBACKUP

Then go to Home > BPI > Hostgroups and click the Sync Hostgroups button, then go to Home > BPI > Servicegroups and click the Synce Servicegroups button. Does doing this resolve your issue?

If it doesn't, please PM me a copy of your profile and send me this file as well:

Code: Select all

/usr/local/nagiosxi/etc/components/bpi.conf

Hi

No luck with HostSync / attaching error screenshot & profile

Thank you

[ssax]

Please attach this file as well:

Code: Select all

/usr/local/nagiosxi/etc/components/bpi.conf

[dlukinski]

Please attach this file as well:

Code: Select all

/usr/local/nagiosxi/etc/components/bpi.conf

Attached,

Thank you

[ssax]

It looks like you have multiple 0-mg_services_local definitions in your bpi.conf file. Please go to Home > BPI > Manually Edit Config, then look at the 0-mg_services_local entries (there are 2) and remove the one that doesn't need to be there and then click the Save Configuration button and see if that resolves your issue.

Let us know the results.

Thank you

[dlukinski]

It looks like you have multiple 0-mg_services_local definitions in your bpi.conf file. Please go to Home > BPI > Manually Edit Config, then look at the 0-mg_services_local entries (there are 2) and remove the one that doesn't need to be there and then click the Save Configuration button and see if that resolves your issue.

Let us know the results.

Thank you

Now 4000+ missing objects instead of 1000+ and the same error

[ssax]

Please create a ticket so that we can get a remote session setup to debug this further:

https://support.nagios.com/tickets/

Thank you

[ssax]

Locking thread, ticket received, we will continue support through the ticket.