Nagios XI Version Upgrade from 5.4.11 to 5.4.13

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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antodaniel
Posts: 5
Joined: Thu Aug 30, 2018 6:28 am

Nagios XI Version Upgrade from 5.4.11 to 5.4.13

Post by antodaniel »

Hi ,

We need help.

We need Nagios XI Version Upgrade from 5.4.11 to 5.4.13. We do not have internet in server where nagios xi is hosted.

We need offline installation of Version Upgrade. Please provide binaries and steps to install.

If you need License information for verification, Please let us know on which email id to send.


Regards,
Anto Daniel
Actiance India (P) Ltd.
scottwilkerson
DevOps Engineer
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Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: Nagios XI Version Upgrade from 5.4.11 to 5.4.13

Post by scottwilkerson »

Was this installed with our offline install instructions?
https://assets.nagios.com/downloads/nag ... onment.pdf

If so, you can download the offline tarball of the packages here
https://repo.nagios.com/?repo=offline#install

then extract them and run the upgrade script
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antodaniel
Posts: 5
Joined: Thu Aug 30, 2018 6:28 am

Re: Nagios XI Version Upgrade from 5.4.11 to 5.4.13

Post by antodaniel »

We tried Upgrading Offline installation.

Downloaded nagiosxi-5-4.13.el7.x86_64.tar.gz
Extracted in /tmp/rpms
cd /tmp/rpms/nagiosxi
Executed: ./upgrade

Ended up with error with attached screenshot.

I guess its prompting for internet to download some dependency.

Is there any way we can install without those dependency, Since it has nagiosxi-5.4.11 already ?
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antodaniel
Posts: 5
Joined: Thu Aug 30, 2018 6:28 am

Re: Nagios XI Version Upgrade from 5.4.11 to 5.4.13

Post by antodaniel »

Attaching upgradation log:
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scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Nagios XI Version Upgrade from 5.4.11 to 5.4.13

Post by scottwilkerson »

the existence of the nagiosxi-deps package on your system tells me that the machine was not installed using the documentation above.

Code: Select all

Error: nagiosxi-nsca conflicts with nagiosxi-deps-el7-5.4.11-1.noarch
From this point you have one of 2 options, bring the machine online and perform the upgrade.

OR

Install a new 5.4.11 system with the offline instructions above using this tarball

Code: Select all

https://repo.nagios.com/nagiosxi-offline/nagiosxi-5-4.11.el7.x86_64.tar.gz
Then, perform a backup of your existing system and restore on the new system
https://assets.nagios.com/downloads/nag ... ios-XI.pdf
Then upgrade the system using the latest offline tarball at
https://repo.nagios.com/?repo=offline#install
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antodaniel
Posts: 5
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Re: Nagios XI Version Upgrade from 5.4.11 to 5.4.13

Post by antodaniel »

We uninstalled nagiosxi-deps-el7-5.4.11-1.noarch package and manually downloaded iptables-services rpm package and installed it.
Then retried executing
./upgrade

It worked.

Thanks,
Anto Daniel
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Nagios XI Version Upgrade from 5.4.11 to 5.4.13

Post by scottwilkerson »

antodaniel wrote:We uninstalled nagiosxi-deps-el7-5.4.11-1.noarch package and manually downloaded iptables-services rpm package and installed it.
Then retried executing
./upgrade

It worked.

Thanks,
Anto Daniel
I actually didn't expect it to work but glad it is resolved!

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