Performance Graph printout to PDF failing on file permission

[Asckey]

Hello All,

When I go to the performance graphs for a host and try to download it as a PDF I get a permissions error the same as the below topic.

I tried the below to fix this with no success. Does anyone know where the /tmp file is created so I can change the file permissions?

https://support.nagios.com/forum/viewto ... =6&t=43131

[scottwilkerson]

The tmp directory these are placed in when created is

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/usr/local/nagiosxi/tmp

[Asckey]

Thank you for the quick reply Scott. I have changed the permissions for "/usr/local/nagiosxi/tmp/" however I am still getting the same issue.

[scottwilkerson]

Thank you for the quick reply Scott. I have changed the permissions for "/usr/local/nagiosxi/tmp/" however I am still getting the same issue.

What error are you seeing?

[Asckey]

Thank you for the quick reply Scott. I have changed the permissions for "/usr/local/nagiosxi/tmp/" however I am still getting the same issue.

What error are you seeing?

"Couldn't create temporary file. Check that the directory permissions for the /tmp directory are set to 777."

This is after clicking on a host -> Performance Graphs and then trying to download any of the graphs as a CSV.

[scottwilkerson]

Can you show the output of the following:

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ls -ld /usr/local/nagiosxi/tmp
grep nag /etc/group
getenforce

[Asckey]

Hello Scott,

Printouts are below,

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ls -ld /usr/local/nagiosxi/tmp
drwsrwsrwx. 2 nagios nagios 4096 Oct 12 11:36 /usr/local/nagiosxi/tmp

grep nag /etc/group
nagios:x:1000:nagios,apache,snmptt
nagcmd:x:1001:nagios,apache,snmptt

getenforce
Disabled

[scottwilkerson]

I believe it may also need to touch a file in /tmp

What are the permissions here

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ls -ld /tmp

[Asckey]

Hello Scott,

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drwxrwxrwt. 7 root root 4096 Nov 12 08:45 /tmp

[tgriep]

Lets see if we can catch the full error from the Apache log files.
Run the following as root.

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tail -f /var/log/httpd/*_log

Then in the GUI, try and download a graph as a PDF file and if there are any errors in the screen running the tail command, post them here.

Thanks.