Freshness doesn't work with Services in on "Pending" State

[bosecorp]

The freshness setting doesnt work when the service is in pending state. This is the initial state after setting up the passive check

I tried setting up the passive check with initial state "Up"

[npolovenko]

Hello, @bosecorp. According to the KB article:

For each host/service, the age of its last check result is compared with the freshness threshold.

Pending state means the "last check" never occurred. Therefore the freshness threshold cannot possibly be compared to something that doesn't exist.
https://assets.nagios.com/downloads/nag ... hness.html

[bosecorp]

Thanks, that is helpful

so how do I get out of Pending State.

I know I can submit a passive check in the advance tab, but I dont want to do that for every passive service that is in Pending State

[npolovenko]

@bosecorp, Have you tried setting the initial state to OK for all the passive services? You can change it for all services at once with using a Bulk Modifications Tool. I don't think that's going to get freshness checks to work, but at least you won't have services in a pending state.

[bosecorp]

hI

i tried but that setting doesnt take the Passive Service check out of pending state

[npolovenko]

@bosecorp, I could replicate that. Seems like the only option is to use forced passive checks to set up initial states. One way to do it is to click on a pending service on the home dashboard, navigate to the Advanced tab and then click on "Submit Passive Check Result", Check Result -> UP, Check output -> "test". Or use a custom script to submit passive OK results to multiple passive passive checks instead and set the script to run automatically after each Apply Configuration:
https://assets.nagios.com/downloads/nag ... and_id=114

[bosecorp]

Yes, I knew about the external commands, and I had the same thought

but how can the external command do all services in pending State. do you have an example.

I could do

now=`date +%s`
/bin/printf "[%lu] PROCESS_SERVICE_CHECK_RESULT;host1;Check Service Network - SNMP Trap - Certificate Expired;0;OK: WAITING ON TRAP\n" $now > '/usr/local/nagios/var/rw/nagios.cmd'

but can I make it to do all host instead of just one

[npolovenko]

@bosecorp, Last time I checked external commands there was no command to submit a check result for a group of hosts.
https://assets.nagios.com/downloads/nag ... /index.php
Theoretically, you could get a list of services that operate with passive checks. Then you'd put each command from a new line, for each passive service.

Here's another option -> Turn on forced checks after each apply config. That way all passive checks will get green "OK: No data received yet.". The downside is that Nagios will be checking all the other services as well and if your system is large this will put a high load on the server whenever you apply the config.

Format: execute_service_checks=<0/1>
Example: execute_service_checks=1
This option determines whether or not Nagios will execute service checks when it initially (re)starts.


Format: execute_host_checks=<0/1>
Example: execute_host_checks=1
This option determines whether or not Nagios will execute on-demand and regularly scheduled host checks when it initially (re)starts.