Host Groups

[wjoyner]

Can someone explain why the host groups always show out of order?
I need the host groups to be in a specific order for a product called xmatters.
For instance I have host groups Windows Servers, Windows Servers Performance, Client Services

I need Client Services to be the first thing in the list, but it always adds Windows Servers, Windows Servers Performance first.

Secondly, someone the previous Admin seemed to tie Specific server checks to a host group, which I cannot seem to find documentation on. If I need to change this is that possible?

[lmiltchev]

The hostgroups should be sorted alphabetically by hostgroup_name, not alias. Can you show us a screenshot of the "Host Group Status" page? Is this the place where hostgroups are not sorted properly?

Maybe you are talking about the REST API? Let us know where you see the issue.

[wjoyner]

I added a photo, basically I want the KHIT to be the first in the list of hostgroups.
My reasoning for this is xmatters fires alerts and based on host group, it defaults to windows-Servers because its first in the list. In xmatters there is no group called Windows-Servers, only KHIT, so the alerts never get assigned properly.

[npolovenko]

Hello. @wjoyner.

My reasoning for this is xmatters fires alerts and based on host group, it defaults to windows-Servers because its first in the list.

This shouldn't be the case. If a host is assigned to multiple hostgroups each hostgroup should have it listed under members. Also, hostgroups don't store any settings for notifications. Notifications are defined per each host/service or under XI contacts settings.
If certain contacts are not receiving email notifications for a host please send in the system profile+give me the names of contacts(email addresses) and the host name.

To send us your system profile:
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and send it in a private message.

After you send the profile please post something in this thread to bring it back up in the support queue.