Not authorized to commit

[AlexSavVl]

Hello!
Im using nagios XI VMware edition. After upgrading to 5.5.6 I cannot add comments or add|remove acknowledgement. The window just disappears and nothing happens.
I tried to do it in /nagios and got an error:

Sorry, but you are not authorized to commit the specified command.
Read the section of the documentation that deals with authentication and authorization in the CGIs for more information.

Return from whence you came

My login - nagiosadmin


I have tried:

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/usr/local/nagiosxi/scripts/reset_config_perms.sh

Did not help

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# ll /usr/local/nagios/var/rw/
total 0
-rwxrwxrwx 1 root   nagcmd 0 Nov 12 13:22 nagios.cmd
srw-rw---- 1 nagios nagcmd 0 Nov 12 13:24 nagios.qh

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authorized_for_all_host_commands=nagiosadmin,nagiosadmin,nagiosadmin
authorized_for_all_hosts=nagiosadmin,nagiosadmin,guest,nagiosadmin
authorized_for_all_service_commands=nagiosadmin,nagiosadmin,nagiosadmin
authorized_for_all_services=nagiosadmin,nagiosadmin,guest,nagiosadmin
authorized_for_configuration_information=nagiosadmin,nagiosadmin,guest,nagiosadmin
authorized_for_system_commands=nagiosadmin,nagiosadmin,nagiosadmin
authorized_for_system_information=nagiosadmin,nagiosadmin,nagiosadmin

And I didnt found somethin in log files.

[AlexSavVl]

Tryed under ROOT

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#REMOTE_USER=nagiosadmin REQUEST_METHOD=GET QUERY_STRING="cmd_typ=51&cmd_mod=2&host=ESXI_1" /usr/local/nagios/sbin/cmd.cgi

And get

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<P><DIV CLASS='errorMessage'>Sorry, but you are not authorized to commit the specified command.</DIV></P>

Acknolegement from e-mail works..

[scottwilkerson]

This shows something has written to the nagios.cmd file when nagios was stopped and overwrote the permissions

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# ll /usr/local/nagios/var/rw/
total 0
-rwxrwxrwx 1 root   nagcmd 0 Nov 12 13:22 nagios.cmd
srw-rw---- 1 nagios nagcmd 0 Nov 12 13:24 nagios.qh

Lets run the following

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service nagios stop
killall -9 nagios
rm -f /usr/local/nagios/var/rw/nagios.cmd
service nagios start

[AlexSavVl]

I set mod to 777 to allow from all. After restart.

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# ll /usr/local/nagios/var/rw/
total 0
prw-rw---- 1 nagios nagcmd 0 Nov 13 03:01 nagios.cmd
srw-rw---- 1 nagios nagcmd 0 Nov 12 17:47 nagios.qh
#

Still doesnt work.

[AlexSavVl]

I can remove existing comment from NAGIOS XI, but unable from /nagios (Sorry, but you are not authorized to commit the specified command)

[AlexSavVl]

Contact and|or template must contain

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can_submit_commands              1

[scottwilkerson]

Contact and|or template must contain

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can_submit_commands              1

Glad to hear you were able to solve the issue

Locking thread