Grayed out hosts and services - process state not running

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drug
Posts: 86
Joined: Wed Apr 03, 2013 3:19 pm

Grayed out hosts and services - process state not running

Post by drug »

Nagios XI 5.5.6

Under Monitoring Engine the "process state" reports "not running". I've restarted npcd and ndo2db and nagios. All hosts and services are "grayed" out. When clicking on any host or service, only "Object Does Not Exist" is returned.

This all began shortly after running repair_databases.sh (the MySQL server is running on another system).

How do we get this working?

Thanks.
drug
Posts: 86
Joined: Wed Apr 03, 2013 3:19 pm

Re: Grayed out hosts and services - process state not runnin

Post by drug »

The issue was resolved after:

Code: Select all

systemctl stop ndo2db
systemctl stop nagios
rm /usr/local/nagios/var/retention.dat
systemctl start ndo2db
systemctl start nagios
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Grayed out hosts and services - process state not runnin

Post by npolovenko »

Hi, @drug. Thanks for the update. I suspect it was the NDO2db issue that got resolved after you restarted it.
Is your XI fully functional at this point? Do you have any further questions before I lock the thread?
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drug
Posts: 86
Joined: Wed Apr 03, 2013 3:19 pm

Re: Grayed out hosts and services - process state not runnin

Post by drug »

This issue has been resolved and may be closed thanks.
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