Unable to login to the web interface of nagios log server

[mejokj]

Hello,

I am unable to login to the Nagios log server web interface. When login into the web interface using our credentials after loading some time it shows below error.
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The username specified does not exist.
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I have tried to create a test user from the command line, it also fails Please see the below error.

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[root@logs ~]# curl -XPOST 'http://localhost:9200/nagioslogserver/user/' -d '{"username":"test","password":"c678bcf3b5138b9263a95c44d28097f22c2e02877193d2c25313478821d45c19","auth_type":"admin","email":"[email protected]","language":"default","apiaccess":"1","apikey":"1396e08757545557073844695e5b64caa0bd3ad3","created":"2015-01-23 10:00:00","created_by":0,"default_dashboard":"/dashboard/elasticsearch/default"}'

{"error":"UnavailableShardsException[[nagioslogserver][0] Primary shard is not active or isn't assigned to a known node. Timeout: [1m], request: index {[nagioslogserver][user][AWd-Qq_9T8e8k3IBfyxJ], source[{\"username\":\"test\",\"password\":\"c678bcf3b5138b9263a95c44d28097f22c2e02877193d2c25313478821d45c19\",\"auth_type\":\"admin\",\"email\":\"[email protected]\",\"language\":\"default\",\"apiaccess\":\"1\",\"apikey\":\"1396e08757545557073844695e5b64caa0bd3ad3\",\"created\":\"2015-01-23 10:00:00\",\"created_by\":0,\"default_dashboard\":\"/dashboard/elasticsearch/default\"}]}]","status":503}
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Also, I have tried restarting the elasticsearch and logstash services, the services are in running state.

Please check the issue and update.

[cdienger]

I would suggest opening a ticket(https://support.nagios.com/tickets/) for this issue and providing a profile so we can take a closer look.

​Attached is a script to gather a profile from the command line. Copy the script to the machine and from the command line run:

chmod 755 profile.sh
./profile.sh

It will generate a file called system-profile.tar.gz in /tmp.