Object notes tab

[leens]

Hello

I have nagios XI 2011R3.0. I want to use object notes but when I've added my text and do a save.. I have a blank page. I can not see my notes anymore

rgds

[lmiltchev]

Download the Object Notes Component from the Nagios Exchange and re-install it:
Admin->System Extensions->Manage Components->Browse->objectnotes.zip->Open->Upload Component

Let us know if this helped.

[leens]

I'v already test... but it's same thing...

[lmiltchev]

What kind of browser are you using? If you are using IE, try FF to see if you are going to experience the same issue.
Also, what user are you logged in as? If you are not logged in as nagiosadmin, go to:
Admin->Users->Manage Users-><your_user>Edit and send us a screenshot of the "Security Settings" section for this user.

[leens]

Hello
I use IE but I've just tested with firefix and it's same thing..
rgds

[mguthrie]

There is also a known bug with this component where the notes can fail to save if the host name + service name is a fairly long string. Could that be possible with this situation?

[leens]

Hello

No I've tested with a hostname of 4 letter

Rgds

[mguthrie]

Can you run:

Code: Select all

tail -f /var/log/httpd/error_log

while attempting to save the object notes and see if there are any errors showing up during the save?

[scottwilkerson]

Can we try running the following command and see if will allow you to create the notes

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echo 'alter table xi_options alter column name type varchar(256);'| psql nagiosxi nagiosxi

This can be reverted back by running

Code: Select all

echo 'alter table xi_options alter column name type varchar(64);'| psql nagiosxi nagiosxi

Also, are you getting the notes to save for any of your hosts or services?