Apply new license key

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rknappjr
Posts: 1
Joined: Tue Dec 11, 2018 3:56 pm

Apply new license key

Post by rknappjr »

Brought up trial of Log Server 2.0.6 no issue. Received trial license extension and applied via Admin, License Information page no issue. Have purchased the product license, received the license key and gone to the indicated site to activate the license - got activation key back as well.

Attempt to install the new license key from the same License Information page and it tells me the key is invalid. Tried activation key just for fun, does not like that either. What am I doing wrong?
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Apply new license key

Post by cdienger »

Please PM me the license key and I can take a look.
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