Change subject Line for Nagios Escalations

[ITOMB_IMT]

Hi,

I have setup Nagios escalations for our services/hosts, but the subject line doesn't say anything about Escalation whereas the body of the alert does.
Is there any doc or procedure to change subject in the escalated emails?

Please see the attached files for what am looking for.

Thanks,

[ITOMB_IMT]

If you need more information on it please let me know.

Tanks,

[scottwilkerson]

Unfortunately there is no mechanism in Nagios XI to change the subject of messages depending on if they are escalated

[ITOMB_IMT]

Ok. Many thanks. Is there any variable for escalation level or escalation number ?

Ex: Notification Type: %type%
Host: %host%
State: %hoststate%
Address: %hostaddress%
Info: %hostoutput%
Date/Time: %datetime%
Escalation/Escalation Level: %any pre defined variable by nagios?%

[scottwilkerson]

Ok. Many thanks. Is there any variable for escalation level or escalation number ?

Ex: Notification Type: %type%
Host: %host%
State: %hoststate%
Address: %hostaddress%
Info: %hostoutput%
Date/Time: %datetime%
Escalation/Escalation Level: %any pre defined variable by nagios?%

There is not a macro for the escalation level, only a macro of %escalated% which is 1 if the notification is escalated.

Nagios Core doesn't have any macros for escalation "level" that can be passed into the notifications.

[ITOMB_IMT]

Ok. Many thanks. Is there any variable for escalation level or escalation number ?

Ex: Notification Type: %type%
Host: %host%
State: %hoststate%
Address: %hostaddress%
Info: %hostoutput%
Date/Time: %datetime%
Escalation/Escalation Level: %any pre defined variable by nagios?%

There is not a macro for the escalation level, only a macro of %escalated% which is 1 if the notification is escalated.

Nagios Core doesn't have any macros for escalation "level" that can be passed into the notifications.

Can we create new macros for our purpose? if so whats the procedure. if not how to request nagios to develop those in coming versions.

Thanks,

[scottwilkerson]

Before we could add it into Nagios XI it would first need to exist in Nagios Core. You can make a feature request here
https://github.com/NagiosEnterprises/nagioscore/issues

If approved it wouldn't be added until a major version as there isn't currently any tracking of "levels", and furthermore Core currently doesn't even have anything that indicates a certain escalation is a specific level as they can overlap.

[ITOMB_IMT]

OK Thanks,

How can we differentiate between normal alerts and escalated alerts?

[scottwilkerson]

OK Thanks,

How can we differentiate between normal alerts and escalated alerts?

An escalated notification has %escalated% set to 1

[ITOMB_IMT]

can we put this in feature enhancement request to have macros for escalation to state what level of escalation it is?

Thanks,