Notifications are disabled automatically

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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RIDS_I2MP
Posts: 751
Joined: Thu Mar 13, 2014 9:25 am

Notifications are disabled automatically

Post by RIDS_I2MP »

Hello Team,

Need your urgent help for this issue.

We performed Nagios XI server reboot today as a monthly activity.
After reboot everything seems to be working fine except notifications. When we are checking any server status, the notifications are showing as disabled, but actually the notifications are working fine.

I am attaching here a document explaining the complete issue with the screen shots.

Kindly, look into it on priority.
You do not have the required permissions to view the files attached to this post.
Thanks & Regards,
I2MP Team.
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Notifications are disabled automatically

Post by lmiltchev »

Log into Nagios Core interface (http://ip address/nagios), go to "Hosts", click on your host, and see if notifications are shown as "ENABLED". Try restarting services to see if this is going to fix the issue:

On RHEL/CentOS 6

Code: Select all

service nagios stop
service ndo2db restart
service nagios start
On RHEL/CentOS 7

Code: Select all

systemctl stop nagios.service
systemctl restart ndo2db.service
systemctl start nagios.service
Also, can you check if you have errors/crashed tables in the mysqld.log (of mariadb.log)? It's possible that the server was not rebooted properly, which corrupted some of the db tables.

Code: Select all

tail /var/log/mysld.log
or

Code: Select all

tail /var/log/mariadb/mariadb.log
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RIDS_I2MP
Posts: 751
Joined: Thu Mar 13, 2014 9:25 am

Re: Notifications are disabled automatically

Post by RIDS_I2MP »

Thank you for the support!!

It seems Nagios XI took some time after reboot, we were able to see notifications after 4-5 hours. Its back to normal now.
Thanks & Regards,
I2MP Team.
User avatar
lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Notifications are disabled automatically

Post by lmiltchev »

I will be closing this topic now as everything is back to normal. If you have any further questions/issues, please start a new thread. Thank you!
Be sure to check out our Knowledgebase for helpful articles and solutions!
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