Wrong Service is showing up

[ZebMatthias]

Hello ,

I'm currently using the Trial version of Nagios for testing but i'm facing a problem when checking a service.
Version of Nagios : 5.5.8

Service we are looking for : MicrosoftDynamicsNavServer$NAS and MicrosoftDynamicsNavServer$POSDB = Service name

the wizard we are using : wmi

code : check_xi_service_wmiplus!'user'!'password'!checkservice!'MicrosoftDynamicsNavServer$NAS'!!!!
result : OK - Found 1 Services(s), 1 OK and 0 with problems (0 excluded). 'TCP/IP NetBIOS Helper' (lmhosts) is Running.

We don't receive any error but we get another service as result ( see above )

printscreens in attachment of the settings and result.

nagios result.PNG

nagios settings.PNG

Thx for the help,

greetings,
Matthias

[npolovenko]

Hello, @ZebMatthias. $ is a reserved application character in Nagios. Let's try running the command with arguments from the ssh terminal:

/usr/local/nagios/libexec/check_wmi_plus.pl -H $HOSTADDRESS$ -u 'user' -p 'password' -m checkservice 'MicrosoftDynamicsNavServer$NAS'

Please replace $HOSTADDRESS$ with the hostaddress, also replace user and password with the actual credentials and run the command.

[ZebMatthias]

Hello ,

Like you see in attachment in my previos mail -> hostadress is filled and user and password
See attachment

Nagios command.PNG

greetings,
Matthias Deruyver

[lmiltchev]

What is the version of the check_wmi_plus.pl plugin that you are currently using?

Code: Select all

grep '$VERSION=' /usr/local/nagios/libexec/check_wmi_plus.pl

Log into the Windows server, start a CMD prompt as administrator, run the following command and show the output:

Code: Select all

wmic service get name, displayname | findstr "MicrosoftDynamicsNavServer"

[ZebMatthias]

Version of the wmy plugin : 1.64

The result of the connection with windows server :

print wmic cmd.PNG

[lmiltchev]

It is very strange that a wrong service is showing up. The service display name is exactly what you are using in your check. Most probably, the check fails because of the dollar sign in the name. Try escaping it by using 'MicrosoftDynamicsNavServer\$NAS' or 'MicrosoftDynamicsNavServer\$$NAS'. You can try using double quotes, instead of single quotes as well - "MicrosoftDynamicsNavServer\$NAS" or "MicrosoftDynamicsNavServer\$$NAS".

Do you get the correct service if you use the actual name instead of the display name?

Code: Select all

/usr/local/nagios/libexec/check_wmi_plus.pl -H $HOSTADDRESS$ -u 'user' -p 'password' -m checkservice 'Microsoft Dynamics NAV Server [NAS]'

or

Code: Select all

/usr/local/nagios/libexec/check_wmi_plus.pl -H $HOSTADDRESS$ -u 'user' -p 'password' -m checkservice "Microsoft Dynamics NAV Server \[NAS\]"

[ZebMatthias]

I have tried every combo possible : 'MicrosoftDynamicsNavServer\$NAS' , 'MicrosoftDynamicsNavServer\$$NAS' , "MicrosoftDynamicsNavServer\$NAS" and "MicrosoftDynamicsNavServer\$$NAS". also with the display name "Microsoft Dynamics NAV Server \[NAS\]" and 'Microsoft Dynamics NAV Server [NAS]' . but still showing the wrong service : 'TCP/IP NetBIOS Helper'

see attachments

nagios nas 1.PNG

nagios nas 2.PNG

nagios nas 3.PNG

[ZebMatthias]

nagios nas 4.PNG

nagios nas 5.PNG

nagios nas 6.PNG

[tgriep]

When a name has a $ in it, is sometimes has to be escaped differently then the standard escaping. Try using this for the option.

Code: Select all

"MicrosoftDynamicsNavServer$"$"NAS"

[ZebMatthias]

i have uses another command to show all services and there i see all the servcies running even the Microsnosftnav - see screenshot.

print nagios 1.PNG

When checking for antoher service, without $ in the name - i still only get netbios helper as result .

print nagios 2.PNG