Not receiving notifications for service

[lee.krause]

I followed the instructions and same error.

[scottwilkerson]

Can you show the output of the following

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su nagios -c 'sudo -l'

Also, lets just run the following and you can grab the profile from

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/usr/local/nagiosxi/html/includes/components/profile/getprofile.sh support

Report any errors you may get.

If no errors, then you can grab the profile from the following location and it should have today's date

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/usr/local/nagiosxi/var/components/profile.zip

[lee.krause]

-rw-r-----. 1 root nagios 13061 Jan 30 14:51 /usr/local/nagiosxi/html/includes/components/profile/getprofile.sh

Permissions on the script were not executable. That should be added to the troubleshooting page.

I'm PM'ing the zip file now.

[scottwilkerson]

that is weird, they should be set to

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-rwxr-x--- 1 root nagios 13061 Jan 14 12:12 /usr/local/nagiosxi/html/includes/components/profile/getprofile.sh

lets start by changing that

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chmod u+x /usr/local/nagiosxi/html/includes/components/profile/getprofile.sh

[scottwilkerson]

Can you tail the following log and then attempt to send a message to one of these contact and see if it show up

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tail -f /usr/local/nagiosxi/tmp/phpmailer.log

As the missing events happened yesterday, I cannot see anything unusual in the profile.

[lee.krause]

We had another service go down that notifies the same group. I did not send notifications either.
However Nagios seems to think it did.

advanced2.PNG

[root@xxxxx~]# cat /var/log/maillog | grep 12:22:00
[root@xxxxx ~]# cat /usr/local/nagiosxi/tmp/phpmailer.log | grep 12:22:00

[scottwilkerson]

can you PM me your current /usr/local/nagiosxi/var/eventman.log and /usr/local/nagiosxi/tmp/phpmailer.log